All states › Indiana › Carmel › Restoracy of Carmel
616 Green House Way Carmel, IN 46032 · Hamilton County
All 8 nursing homes in Carmel, IN (6 take Medicaid)
CMS certification number 155846 · See this home on Medicare Care Compare
Is Restoracy of Carmel a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Restoracy of Carmel as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Indiana average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 5.41 hours per resident per day at Restoracy of Carmel, above the Indiana median of 3.60 (US median: 3.72). About 0.39 of those hours are from registered nurses. Weekend staffing is close to its all-week average. 61.2% of nursing staff left within a year (Indiana median 45.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Restoracy of Carmel: Medicare and Medicaid
Restoracy of Carmel is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Indiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 20, 2026 and found 6 deficiencies. In total, inspectors issued 22 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 22 citations at Restoracy of Carmel across 4 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 22 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (6) and resident assessment and care planning (4). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level E, February 20, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
February 20, 2026 · 6 citations
EProvide and implement an infection prevention and control program.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
February 26, 2025 · 3 citations
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide and implement an infection prevention and control program.
August 7, 2024 · 1 citation · includes complaint inspection
DProtect each resident from the wrongful use of the resident's belongings or money.
February 23, 2024 · 12 citations
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide activities to meet all resident's needs.
DProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
DProvide enough food/fluids to maintain a resident's health.
DDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Questions to ask on a tour of Restoracy of Carmel
- CMS cited the home under its abuse and neglect rules on August 7, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 61.2% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 2/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
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Location
Hospitals near Restoracy of Carmel
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.4 mi
St Vincent Carmel Hospital INC CarmelEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 1m for patients treated and sent home
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2.0 mi
Indiana University Health North Hospital CarmelEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 17m for patients treated and sent home
- 2.7 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Restoracy of Carmel › All nursing homes in Carmel ›
Compare Restoracy of Carmel with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Barrington of Carmel · Carmel · 5 stars · 1.0 mi
- Bridgewater Healthcare Center · Carmel · 5 stars · 2.3 mi
- St Augustine Home for the Aged · Indianapolis · 5 stars · 5.8 mi
- Wellbrooke of Westfield · Westfield · 5 stars · 6.1 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.