All states › Indiana › Carmel › The Retreat at the Stratford
2460 Glebe St Carmel, IN 46032 · Hamilton County
All 8 nursing homes in Carmel, IN (6 take Medicaid)
CMS certification number 155794 · See this home on Medicare Care Compare
Is The Retreat at the Stratford a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Retreat at the Stratford as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Indiana average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 6.30 hours per resident per day at The Retreat at the Stratford, above the Indiana median of 3.60 (US median: 3.72). About 1.43 of those hours are from registered nurses. On weekends it falls to 5.69 hours, 10% below its all-week average. 73.7% of nursing staff left within a year (Indiana median 45.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at The Retreat at the Stratford: Medicare and Medicaid
The Retreat at the Stratford is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. 6 other homes in Carmel accept Medicaid. Nursing homes that accept Medicaid in Indiana.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 12, 2026 and found 1 deficiency. In total, inspectors issued 12 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 12 citations at The Retreat at the Stratford across 4 inspection dates, 4 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 12 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (3) and resident rights (3). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, April 5, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
February 12, 2026 · 1 citation
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
June 2, 2025 · 2 citations · includes complaint inspection
DAllow residents to self-administer drugs if determined clinically appropriate.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
March 7, 2025 · 6 citations
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
April 5, 2024 · 3 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
Questions to ask on a tour of The Retreat at the Stratford
- CMS cited the home under its abuse and neglect rules on June 2, 2025. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 73.7% a year. How many of the staff come from agencies?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years.
| Date | Type | Amount or length |
|---|---|---|
| Mar 27, 2025 | Payment Denial | 6 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 4/5 | 3/5 |
| August 2026 | 4/5 | 4/5 | 4/5 | 3/5 |
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Location
Hospitals near The Retreat at the Stratford
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
2.5 mi
Indiana University Health North Hospital CarmelEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 17m for patients treated and sent home
- 3.0 mi
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3.2 mi
St Vincent Carmel Hospital INC CarmelEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 1m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Retreat at the Stratford › All nursing homes in Carmel ›
Compare The Retreat at the Stratford with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Barrington of Carmel · Carmel · 5 stars · 3.4 mi
- St Augustine Home for the Aged · Indianapolis · 5 stars · 4.2 mi
- Marquette · Indianapolis · 5 stars · 4.7 mi
- Bridgewater Healthcare Center · Carmel · 5 stars · 5.4 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.