All states › Indiana › Centerville › Ambassador Healthcare
705 E Main St Centerville, IN 47330 · Wayne County
CMS certification number 155490 · See this home on Medicare Care Compare
Is Ambassador Healthcare a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Ambassador Healthcare as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Indiana average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.07 hours per resident per day at Ambassador Healthcare, above the Indiana median of 3.60 (US median: 3.72). About 0.87 of those hours are from registered nurses. On weekends it falls to 3.67 hours, 10% below its all-week average. 35.3% of nursing staff left within a year (Indiana median 45.5%). That is lower than most homes in Indiana, a sign of a steadier team.
About this nursing home
Paying for care at Ambassador Healthcare: Medicare and Medicaid
Ambassador Healthcare is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Indiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 13, 2026 and found 4 deficiencies. In total, inspectors issued 41 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 41 citations at Ambassador Healthcare across 10 inspection dates, 19 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on April 19, 2024 (complaint inspection). The most common areas cited were quality of life and care (17) and resident rights (9). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level J, April 19, 2024). 6 citations were under CMS's abuse, neglect and exploitation rules.
May 13, 2026 · 4 citations
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 12, 2025 · 5 citations · includes complaint inspection
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
July 18, 2025 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
April 30, 2025 · 8 citations
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DAssist a resident in gaining access to vision and hearing services.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
February 10, 2025 · 1 citation · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
January 8, 2025 · 2 citations · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
December 9, 2024 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
September 5, 2024 · 4 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
April 19, 2024 · 3 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
February 20, 2024 · 11 citations · includes complaint inspection
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DAssure that each resident’s assessment is updated at least once every 3 months.
DEnsure each resident receives an accurate assessment.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide activities to meet all resident's needs.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
Questions to ask on a tour of Ambassador Healthcare
- Inspectors cited the home at the immediate-jeopardy level on April 19, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 18, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $42,078 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 19, 2024 | Fine | $42,078 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 4/5 | 4/5 |
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Location
Hospitals near Ambassador Healthcare
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 3.4 mi
-
6.2 mi
Reid Hospital & Health Care Services RichmondEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 51m for patients treated and sent home
-
21.9 mi
Henry County Memorial Hospital New CastleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 28m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Ambassador Healthcare › All nursing homes in Centerville ›
Compare Ambassador Healthcare with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Arbor Trace Health & Living Community · Richmond · 5 stars · 7.0 mi
- The Springs of Richmond · Richmond · 3 stars · 5.5 mi
- Rosebud Village · Richmond · 3 stars · 5.8 mi
- Forest Park Health Campus · Richmond · 3 stars · 6.1 mi
Other Witham Memorial Hospital nursing homes in Indiana
- Westminster Village Kentuckiana · Clarksville · 2 stars
- Vermillion Convalescent Center · Clinton · 2 stars
- Westridge Health Care Center · Terre Haute · 1 stars
- McGivney Health Care Center · Carmel · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 5 Witham Memorial Hospital nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.