All states › Indiana › Franklin › Otterbein Franklin Seniorlife Comm Res & Com Care
1070 W Jefferson St Franklin, IN 46131 · Johnson County
All 5 nursing homes in Franklin, IN (5 take Medicaid)
CMS certification number 155771 · See this home on Medicare Care Compare
Is Otterbein Franklin Seniorlife Comm Res & Com Care a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Otterbein Franklin Seniorlife Comm Res & Com Care as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Indiana average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.64 hours per resident per day at Otterbein Franklin Seniorlife Comm Res & Com Care, about the same as the Indiana median of 3.60 (US median: 3.72). About 0.52 of those hours are from registered nurses. On weekends it falls to 3.45 hours, 5% below its all-week average. 47.7% of nursing staff left within a year (Indiana median 45.5%).
About this nursing home
Paying for care at Otterbein Franklin Seniorlife Comm Res & Com Care: Medicare and Medicaid
Otterbein Franklin Seniorlife Comm Res & Com Care is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Indiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 21, 2025 and found 3 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 17 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 17 citations at Otterbein Franklin Seniorlife Comm Res & Com Care across 9 inspection dates, 8 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 17 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were freedom from abuse, neglect, and exploitation (4) and quality of life and care (4). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, October 20, 2025). 4 citations were under CMS's abuse, neglect and exploitation rules.
December 4, 2025 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
October 20, 2025 · 1 citation · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
August 21, 2025 · 3 citations
EReasonably accommodate the needs and preferences of each resident.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
July 23, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 14, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 9, 2025 · 3 citations · includes complaint inspection
DProtect each resident from the wrongful use of the resident's belongings or money.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
September 26, 2024 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 31, 2024 · 4 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide and implement an infection prevention and control program.
September 1, 2023 · 2 citations
DAllow residents to self-administer drugs if determined clinically appropriate.
DReasonably accommodate the needs and preferences of each resident.
Questions to ask on a tour of Otterbein Franklin Seniorlife Comm Res & Com Care
- CMS cited the home under its abuse and neglect rules on December 4, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $14,186 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Sep 24, 2025 | Fine | $14,186 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 3/5 | 3/5 |
| August 2026 | 3/5 | 3/5 | 3/5 | 3/5 |
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Location
Hospitals near Otterbein Franklin Seniorlife Comm Res & Com Care
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.3 mi
Johnson Memorial Hospital FranklinEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 19m for patients treated and sent home
- 9.4 mi
- 10.6 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Otterbein Franklin Seniorlife Comm Res & Com Care › All nursing homes in Franklin ›
Compare Otterbein Franklin Seniorlife Comm Res & Com Care with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Franklin Meadows · Franklin · 5 stars · 0.6 mi
- Hickory Creek at Franklin · Franklin · 5 stars · 1.0 mi
- Homeview Center of Franklin · Franklin · 5 stars · 1.5 mi
- Compass Park · Franklin · 5 stars · 1.5 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.