All states › Indiana › Indianapolis › Hawthorne Healthcare Center
7465 Madison Ave Indianapolis, IN 46227 · Marion County
All 44 nursing homes in Indianapolis, IN (42 take Medicaid)
CMS certification number 155780 · See this home on Medicare Care Compare
Is Hawthorne Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Hawthorne Healthcare Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Indiana average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.39 hours per resident per day at Hawthorne Healthcare Center, below the Indiana median of 3.60 (US median: 3.72). About 0.63 of those hours are from registered nurses. On weekends it falls to 3.05 hours, 10% below its all-week average. 49.2% of nursing staff left within a year (Indiana median 45.5%).
About this nursing home
Paying for care at Hawthorne Healthcare Center: Medicare and Medicaid
Hawthorne Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Indiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on December 5, 2025 and found 2 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 28 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 28 citations at Hawthorne Healthcare Center across 11 inspection dates, 21 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on April 23, 2025 (complaint inspection). The most common areas cited were quality of life and care (6) and resident rights (6). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, April 23, 2025). 4 citations were under CMS's abuse, neglect and exploitation rules.
August 4, 2026 · 1 citation · includes complaint inspection
DAllow residents to self-administer drugs if determined clinically appropriate.
December 5, 2025 · 2 citations
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
April 23, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 13, 2024 · 3 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CDispose of garbage and refuse properly.
August 20, 2024 · 3 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 2, 2024 · 5 citations · includes complaint inspection
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
July 17, 2024 · 4 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
DAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
July 5, 2024 · 1 citation · includes complaint inspection
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
June 17, 2024 · 4 citations, includes actual harm · includes complaint inspection
GEnsure that residents are free from significant medication errors.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EProvide and implement an infection prevention and control program.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
March 15, 2024 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
February 2, 2024 · 3 citations · includes complaint inspection
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of Hawthorne Healthcare Center
- Inspectors cited the home at the immediate-jeopardy level on April 23, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 2, 2024. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $12,428 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 23, 2025 | Fine | $12,428 |
| Jun 17, 2024 | Payment Denial | 1 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 3/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 2/5 | 5/5 |
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Location
Hospitals near Hawthorne Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.6 mi
Community Hospital South IndianapolisEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 16m for patients treated and sent home
-
2.5 mi
Franciscan Health Indianapolis IndianapolisEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 32m for patients treated and sent home
- 3.0 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Compare Hawthorne Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Southpointe Healthcare Center · Indianapolis · 5 stars · 1.3 mi
- Rosegate Village · Indianapolis · 5 stars · 2.3 mi
- Greenwood Meadows · Greenwood · 5 stars · 2.4 mi
- Greenwood Village South · Greenwood · 5 stars · 4.1 mi
Other Communicare Health nursing homes in Indiana
- Southpointe Healthcare Center · Indianapolis · 5 stars
- Caroleton Healthcare Center · Connersville · 5 stars
- Bridgewater Healthcare Center · Carmel · 5 stars
- Kokomo Healthcare Center · Kokomo · 4 stars
- Greenfield Healthcare Center · Greenfield · 4 stars
- Wedgewood Healthcare Center · Clarksville · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 109 Communicare Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.