All states › Indiana › Indianapolis › The Waters of Indianapolis
3895 S Keystone Ave Indianapolis, IN 46227 · Marion County
All 44 nursing homes in Indianapolis, IN (42 take Medicaid)
CMS certification number 155409 · See this home on Medicare Care Compare
Is The Waters of Indianapolis a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Waters of Indianapolis as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Indiana average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.26 hours per resident per day at The Waters of Indianapolis, below the Indiana median of 3.60 (US median: 3.72). About 0.59 of those hours are from registered nurses. On weekends it falls to 2.96 hours, 9% below its all-week average. 62.1% of nursing staff left within a year (Indiana median 45.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at The Waters of Indianapolis: Medicare and Medicaid
The Waters of Indianapolis is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Indiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 26, 2025 and found 5 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 25 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 25 citations at The Waters of Indianapolis across 9 inspection dates, 13 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 24 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were freedom from abuse, neglect, and exploitation (6) and nutrition and dietary (4). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, June 26, 2025). 6 citations were under CMS's abuse, neglect and exploitation rules.
December 31, 2025 · 2 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
July 21, 2025 · 1 citation · includes complaint inspection
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
June 26, 2025 · 6 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care by qualified persons according to each resident's written plan of care.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
March 21, 2025 · 1 citation · includes complaint inspection
DProtect each resident from the wrongful use of the resident's belongings or money.
February 7, 2025 · 5 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
November 14, 2024 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
June 3, 2024 · 2 citations
DAllow residents to self-administer drugs if determined clinically appropriate.
DHave policies on smoking.
November 9, 2023 · 2 citations · includes complaint inspection
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
June 16, 2023 · 5 citations
EHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
CDispose of garbage and refuse properly.
Questions to ask on a tour of The Waters of Indianapolis
- CMS cited the home under its abuse and neglect rules on December 31, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 62.1% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years.
| Date | Type | Amount or length |
|---|---|---|
| Jun 3, 2024 | Payment Denial | 14 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 2/5 | 1/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 3/5 |
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Location
Hospitals near The Waters of Indianapolis
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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4.7 mi
Franciscan Health Indianapolis IndianapolisEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 32m for patients treated and sent home
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5.1 mi
Community Hospital South IndianapolisEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 16m for patients treated and sent home
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5.7 mi
Eskenazi Health IndianapolisEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 52m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Waters of Indianapolis › All nursing homes in Indianapolis ›
Compare The Waters of Indianapolis with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Fairway Village · Indianapolis · 5 stars · 1.3 mi
- Brickyard Healthcare - Churchman Care Center · Indianapolis · 5 stars · 1.5 mi
- Southpointe Healthcare Center · Indianapolis · 5 stars · 3.9 mi
- Rosegate Village · Indianapolis · 5 stars · 4.2 mi
Other Infinity Healthcare Consulting nursing homes in Indiana
- Waters of Hartford City Skilled Nursing Facility · Hartford City · 5 stars
- The Waters of Fort Wayne Skilled Nursing Facility · Fort Wayne · 4 stars
- The Waters of Middletown Skilled Nursing Facility · Middletown · 4 stars
- Waters of Wabash Skilled Nursing Facility West · Wabash · 4 stars
- The Waters of Peru Skilled Nursing Facility · Peru · 4 stars
- Waters of Chesterfield Skilled Nursing Facility · Chesterfield · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 70 Infinity Healthcare Consulting nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.