All states › Indiana › Muncie › Brookside Care Strategies
505 N Gavin St Muncie, IN 47303 · Delaware County
All 11 nursing homes in Muncie, IN (11 take Medicaid)
CMS certification number 15E064 · See this home on Medicare Care Compare
Is Brookside Care Strategies a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Brookside Care Strategies as of October 2026.
CMS has not given it an overall rating yet.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.55 hours per resident per day at Brookside Care Strategies, about the same as the Indiana median of 3.60 (US median: 3.72). About 0.49 of those hours are from registered nurses. On weekends it falls to 3.33 hours, 6% below its all-week average.
About this nursing home
Paying for care at Brookside Care Strategies: Medicare and Medicaid
Brookside Care Strategies is certified for Medicaid but not Medicare, so Medicare won't pay for a rehab stay here after a hospital discharge. It can serve long-term residents covered by Indiana Medicaid.
Health inspections
The most recent standard inspection was on May 21, 2026 and found 7 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 49 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 49 citations at Brookside Care Strategies across 13 inspection dates, 22 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on August 23, 2024 (complaint inspection). The most common areas cited were freedom from abuse, neglect, and exploitation (12) and resident rights (10). The most serious was cited under the CMS rule to "not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged" (tag F0622, level J, August 23, 2024). 12 citations were under CMS's abuse, neglect and exploitation rules.
May 21, 2026 · 7 citations
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DProvide and implement an infection prevention and control program.
CAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
CPost nurse staffing information every day.
March 31, 2026 · 1 citation · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
February 20, 2026 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
December 19, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
September 26, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
August 22, 2025 · 11 citations · includes complaint inspection
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
EProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
EAssure the security of all personal funds of residents deposited with the facility.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide safe and appropriate respiratory care for a resident when needed.
DPost nurse staffing information every day.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
February 20, 2025 · 2 citations · includes complaint inspection
EProvide and implement an infection prevention and control program.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
January 8, 2025 · 1 citation · includes complaint inspection
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
September 26, 2024 · 15 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FHave a plan that describes the process for conducting QAPI and QAA activities.
FMake sure that a working call system is available in each resident's bathroom and bathing area.
EAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
EProvide and implement an infection prevention and control program.
EMake sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CPost nurse staffing information every day.
August 23, 2024 · 3 citations, includes immediate jeopardy · includes complaint inspection
JNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
JPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
July 24, 2024 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
February 23, 2024 · 3 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
November 17, 2023 · 2 citations · includes complaint inspection
DKeep all essential equipment working safely.
DMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Questions to ask on a tour of Brookside Care Strategies
- Inspectors cited the home at the immediate-jeopardy level on August 23, 2024 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on May 21, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | — | — | — | — |
| August 2026 | — | — | — | — |
Location
Hospitals near Brookside Care Strategies
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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2.8 mi
Ball Memorial Hospital INC MuncieEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 14m for patients treated and sent home
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17.6 mi
Henry County Memorial Hospital New CastleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 28m for patients treated and sent home
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18.0 mi
Community Hospital of Anderson and Madison County AndersonEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 34m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.