All states › Indiana › New Albany › Green Valley Care Center
3118 Green Valley Rd New Albany, IN 47150 · Floyd County
All 6 nursing homes in New Albany, IN (6 take Medicaid)
CMS certification number 155070 · See this home on Medicare Care Compare
Is Green Valley Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Green Valley Care Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Indiana average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.76 hours per resident per day at Green Valley Care Center, above the Indiana median of 3.60 (US median: 3.72). About 0.48 of those hours are from registered nurses. On weekends it falls to 3.37 hours, 10% below its all-week average. 42.3% of nursing staff left within a year (Indiana median 45.5%).
About this nursing home
Paying for care at Green Valley Care Center: Medicare and Medicaid
Green Valley Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Indiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 9, 2026 and found 5 deficiencies. In total, inspectors issued 19 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 19 citations at Green Valley Care Center across 8 inspection dates, 7 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 19 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were freedom from abuse, neglect, and exploitation (4) and quality of life and care (4). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, January 9, 2026). 4 citations were under CMS's abuse, neglect and exploitation rules.
January 9, 2026 · 5 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide and implement an infection prevention and control program.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure medication error rates are not 5 percent or greater.
August 5, 2025 · 1 citation · includes complaint inspection
DProtect each resident from the wrongful use of the resident's belongings or money.
June 4, 2025 · 2 citations · includes complaint inspection
EProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DProvide safe and appropriate respiratory care for a resident when needed.
August 21, 2024 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
July 25, 2024 · 1 citation · includes complaint inspection
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
April 30, 2024 · 1 citation · includes complaint inspection
DProtect each resident from the wrongful use of the resident's belongings or money.
January 29, 2024 · 1 citation · includes complaint inspection
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
October 10, 2023 · 7 citations
EHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
Questions to ask on a tour of Green Valley Care Center
- CMS cited the home under its abuse and neglect rules on August 5, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 2/5 | 5/5 |
| August 2026 | 3/5 | 2/5 | 2/5 | 5/5 |
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Location
Hospitals near Green Valley Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.3 mi
-
1.6 mi
Floyd Memorial Hospital and Health Services New AlbanyEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 52m for patients treated and sent home
- 3.8 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Green Valley Care Center › All nursing homes in New Albany ›
Compare Green Valley Care Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Autumn Woods Health Campus · New Albany · 5 stars · 0.2 mi
- The Villages at Historic Silvercrest · New Albany · 5 stars · 2.0 mi
Other Life Care Centers of America nursing homes in Indiana
- Life Care Center of Fort Wayne · Fort Wayne · 5 stars
- Life Care Center of Valparaiso · Valparaiso · 5 stars
- Mitchell Manor · Mitchell · 4 stars
- Life Care Center of Lagrange · Lagrange · 4 stars
- Parkview Care Center · Evansville · 3 stars
- Life Care Center of the Willows · Valparaiso · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 194 Life Care Centers of America nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.