facebook tracking Valley View Village, Des Moines IA: CMS Ratings
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Valley View Village

All states › Iowa › Des Moines › Valley View Village

2571 Guthrie Avenue Des Moines, IA 50317 · Polk County

(515) 265-2571

All 12 nursing homes in Des Moines, IA (12 take Medicaid)

Accepts Medicare Accepts Medicaid 79 certified beds Non profit Continuing care retirement community

CMS certification number 165507 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Valley View Village a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Valley View Village as of October 2026.

CMS rates it 3 out of 5 stars overall, about the same as the Iowa average of 3.1. Inspectors issued 22 citations in the last three years. CMS imposed 2 penalties, including $9,110 in fines, in that time. For short-term rehab patients CMS rates quality 2 out of 5; for long-term residents, 3 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 4.44 hours per resident per day at Valley View Village, above the Iowa median of 3.76 (US median: 3.72). About 1.29 of those hours are from registered nurses. On weekends it falls to 4.08 hours, 8% below its all-week average. 53.4% of nursing staff left within a year (Iowa median 41.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.

Nursing care per resident per day 4.44 hours
Above the Iowa median of 3.76 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.29 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 4.08 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 53.4% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 34.8% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds79
Residents per day 73 About 93% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceMay 2004
Part of a chainCassia
Legal business nameEVANGELICAL RETIREMENT HOMES, INC.

Paying for care at Valley View Village: Medicare and Medicaid

Valley View Village is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Iowa's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on April 30, 2026 and found 5 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 22 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 22 citations at Valley View Village across 6 inspection dates, 8 of them from complaint investigations. 3 were at the actual-harm level (G–I), most recently on April 30, 2026. The most common areas cited were quality of life and care (6) and resident assessment and care planning (6). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, April 30, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.

April 30, 2026 · 8 citations · includes complaint inspection

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (May 30, 2026)

EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0725 · Complaint inspection · Deficient, Provider has date of correction (May 30, 2026)

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (May 30, 2026)

DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 · Deficient, Provider has date of correction (May 30, 2026)

DPASARR screening for Mental disorders or Intellectual Disabilities

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0645 · Complaint inspection · Deficient, Provider has date of correction (May 30, 2026)

DHonor each resident's preferences, choices, values and beliefs.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0675 · Complaint inspection · Deficient, Provider has date of correction (May 30, 2026)

DEnsure that residents are free from significant medication errors.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0760 · Deficient, Provider has date of correction (May 30, 2026)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (May 30, 2026)

November 24, 2025 · 1 citation · includes complaint inspection

DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0578 · Complaint inspection · Deficient, Provider has date of correction (Dec 25, 2025)

May 8, 2025 · 4 citations

DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0640 · Deficient, Provider has date of correction (Jun 7, 2025)

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Jun 7, 2025)

DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0657 · Deficient, Provider has date of correction (Jun 7, 2025)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Jun 7, 2025)

March 5, 2025 · 1 citation, includes actual harm · includes complaint inspection

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Mar 21, 2025)

May 30, 2024 · 7 citations, includes actual harm · includes complaint inspection

GEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0741 · Complaint inspection · Deficient, Provider has date of correction (Jun 30, 2024)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Jun 30, 2024)

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Complaint inspection · Deficient, Provider has date of correction (Aug 8, 2024)

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (Jun 30, 2024)

DProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Deficient, Provider has date of correction (Jun 30, 2024)

DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0756 · Deficient, Provider has date of correction (Jun 30, 2024)

DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0842 · Deficient, Provider has date of correction (Jun 30, 2024)

December 28, 2023 · 1 citation · includes complaint inspection

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Jan 28, 2024)

Questions to ask on a tour of Valley View Village

  1. Inspectors cited the home at the actual-harm level on April 30, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on April 30, 2026. How are staff trained, and how are concerns reported?
  3. Nursing staff turnover was 53.4% a year. How many of the staff come from agencies?
  4. CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
  5. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  6. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

2 penalties in the last three years, including $9,110 in fines.

DateTypeAmount or length
Mar 5, 2025 Fine $9,110
May 30, 2024 Payment Denial 11 days of payments denied

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 3/5 2/5 5/5 3/5
August 2026 3/5 2/5 5/5 3/5
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Location

Hospitals near Valley View Village

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 3.1 mi
    Mercy Medical Center-Des Moines Des Moines
    Emergency room ★☆☆☆☆ Medicare overall 1 of 5
    Median ER visit 4h 4m for patients treated and sent home
  • 3.9 mi
    Broadlawns Medical Center Des Moines
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 3h 24m for patients treated and sent home
  • 3.9 mi
    Iowa Methodist Medical Center Des Moines
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 3h 2m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Trinity Center at Luther Park Des Moines · 1.5 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 4/5 120 beds · Medicaid
Azria Health Park Place Des Moines · 2.1 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 2/5 70 beds · Medicaid
Rehabilitation Center of Des Moines Des Moines · 2.4 mi away ★★★☆☆ Inspection 2/5 · Staffing 3/5 74 beds · Medicaid
University Park Nursing and Rehabilitation Center Des Moines · 2.9 mi away ★★★★☆ Inspection 3/5 · Staffing 2/5 91 beds · Medicaid
Parkridge Specialty Care Pleasant Hill · 3.9 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 4/5 90 beds · Medicaid

More nursing homes near Valley View Village ›   All nursing homes in Des Moines ›

Compare Valley View Village with the 3 closest homes side by side ›

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Other Cassia nursing homes in Iowa

Affiliation comes from CMS's affiliated-entity data, October 2026. All 16 Cassia nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/iowa/des-moines/valley-view-village/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.