All states › Iowa › Glenwood › Glen Haven Village
133 Indian Hills Drive Glenwood, IA 51534 · Mills County
CMS certification number 165530 · See this home on Medicare Care Compare
Is Glen Haven Village a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Glen Haven Village as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Iowa average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.98 hours per resident per day at Glen Haven Village, above the Iowa median of 3.76 (US median: 3.72). About 0.52 of those hours are from registered nurses. On weekends it falls to 4.51 hours, 10% below its all-week average. 45.4% of nursing staff left within a year (Iowa median 41.7%).
About this nursing home
Paying for care at Glen Haven Village: Medicare and Medicaid
Glen Haven Village is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Iowa's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 9, 2026 and found 4 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 22 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 22 citations at Glen Haven Village across 7 inspection dates, 9 of them from complaint investigations. 4 were at the actual-harm level (G–I), most recently on September 25, 2025. The most common areas cited were quality of life and care (5) and nutrition and dietary (4). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, September 25, 2025). 2 citations were under CMS's abuse, neglect and exploitation rules.
July 9, 2026 · 7 citations · includes complaint inspection
EEnsure that residents are free from significant medication errors.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProtect each resident from the wrongful use of the resident's belongings or money.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DEnsure medication error rates are not 5 percent or greater.
DProvide and implement an infection prevention and control program.
December 17, 2025 · 1 citation · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
September 25, 2025 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 5, 2025 · 6 citations, includes actual harm
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DProvide and implement an infection prevention and control program.
September 21, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 11, 2024 · 5 citations, includes actual harm · includes complaint inspection
GEnsure that residents are free from significant medication errors.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide and implement an infection prevention and control program.
March 15, 2024 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
Questions to ask on a tour of Glen Haven Village
- Inspectors cited the home at the actual-harm level on September 25, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 9, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
4 penalties in the last three years, including $35,913 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Sep 25, 2025 | Fine | $12,664 |
| Jun 5, 2025 | Fine | $21,754 |
| Aug 21, 2024 | Fine | $1,495 |
| Jul 11, 2024 | Payment Denial | 8 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 4/5 | 3/5 |
| August 2026 | 3/5 | 2/5 | 5/5 | 3/5 |
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Location
Hospitals near Glen Haven Village
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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13.1 mi
Bellevue Medical Center BellevueEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 24m for patients treated and sent home
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16.7 mi
Jennie Edmundson Hospital Council BluffsEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 30m for patients treated and sent home
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16.7 mi
Alegent Health Mercy Hospital Council BluffsEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 51m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.