All states › Iowa › Knoxville › West Ridge Specialty Care
1904 West Howard Street Knoxville, IA 50138 · Marion County
All 2 nursing homes in Knoxville, IA (2 take Medicaid)
CMS certification number 165308 · See this home on Medicare Care Compare
Is West Ridge Specialty Care a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for West Ridge Specialty Care as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Iowa average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.89 hours per resident per day at West Ridge Specialty Care, below the Iowa median of 3.76 (US median: 3.72). About 0.76 of those hours are from registered nurses. On weekends it falls to 2.49 hours, 14% below its all-week average. 51.4% of nursing staff left within a year (Iowa median 41.7%).
About this nursing home
Paying for care at West Ridge Specialty Care: Medicare and Medicaid
West Ridge Specialty Care is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Iowa's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 2, 2026 and found 0 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 11 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 11 citations at West Ridge Specialty Care across 5 inspection dates, 6 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 11 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (7) and resident rights (3). The most serious was cited under the CMS rule to "ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason" (tag F0676, level E, April 23, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
April 23, 2026 · 2 citations · includes complaint inspection
EEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
November 4, 2025 · 1 citation · includes complaint inspection
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
August 30, 2024 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
March 14, 2024 · 2 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 4, 2023 · 5 citations
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide safe, appropriate pain management for a resident who requires such services.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
DEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Questions to ask on a tour of West Ridge Specialty Care
- CMS cited the home under its abuse and neglect rules on August 30, 2024. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 3/5 | 2/5 |
| August 2026 | 3/5 | 3/5 | 4/5 | 2/5 |
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Location
Hospitals near West Ridge Specialty Care
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.2 mi
Knoxville Hospital & Clinics KnoxvilleEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 18m for patients treated and sent home
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12.7 mi
Pella Regional Health Center PellaEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 32m for patients treated and sent home
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21.9 mi
Lucas County Health Center CharitonEmergency roomMedian ER visit 1h 48m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
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Affiliation comes from CMS's affiliated-entity data, October 2026. All 43 Care Initiatives nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.