All states › Kansas › Chanute › Heritage Health Care Center
1630 W 2nd Street Chanute, KS 66720 · Neosho County
All 2 nursing homes in Chanute, KS (2 take Medicaid)
CMS certification number 175249 · See this home on Medicare Care Compare
Is Heritage Health Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Heritage Health Care Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Kansas average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.56 hours per resident per day at Heritage Health Care Center, above the Kansas median of 3.96 (US median: 3.72). About 0.57 of those hours are from registered nurses. On weekends it falls to 4.03 hours, 12% below its all-week average. 47.6% of nursing staff left within a year (Kansas median 47.5%).
About this nursing home
Paying for care at Heritage Health Care Center: Medicare and Medicaid
Heritage Health Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Kansas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 6, 2025 and found 9 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 30 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 30 citations at Heritage Health Care Center across 4 inspection dates, 4 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on March 4, 2026. The most common areas cited were quality of life and care (11) and nutrition and dietary (4). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, March 4, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
March 4, 2026 · 2 citations · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
August 6, 2025 · 9 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FDispose of garbage and refuse properly.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide and implement an infection prevention and control program.
December 14, 2023 · 11 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide enough food/fluids to maintain a resident's health.
March 24, 2022 · 8 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that residents are free from significant medication errors.
Questions to ask on a tour of Heritage Health Care Center
- Inspectors cited the home at the actual-harm level on March 4, 2026 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on March 4, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $22,955 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 4, 2026 | Fine | $9,110 |
| Dec 14, 2023 | Fine | $13,845 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 4/5 | 2/5 |
| August 2026 | 2/5 | 2/5 | 4/5 | 2/5 |
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Location
Hospitals near Heritage Health Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.3 mi
Neosho Memorial Regional Medical Center ChanuteEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 1h 59m for patients treated and sent home
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19.2 mi
Allen County Hospital IolaEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 1h 54m for patients treated and sent home
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21.2 mi
Fredonia Regional Hospital FredoniaEmergency roomMedian ER visit 2h 10m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Heritage Health Care Center › All nursing homes in Chanute ›
Compare Heritage Health Care Center with the 3 closest homes side by side ›
Other Americare Senior Living nursing homes in Kansas
- Wheatland Nursing & Rehabilitation Center · Russell · 5 stars
- Pleasant Valley Manor · Sedan · 4 stars
- Hilltop Manor Nursing Center · Cunningham · 4 stars
- Osage Nursing & Rehabilitation Center · Osage City · 4 stars
- Montgomery Place Nursing Center · Independence · 4 stars
- Quaker Hill Manor · Baxter Springs · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 23 Americare Senior Living nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.