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Good Shepherd Health and Rehabilitation

All states › Kentucky › Phelps › Good Shepherd Health and Rehabilitation

60 Phillips Branch Road Phelps, KY 41553 · Pike County

(606) 456-8725

Accepts Medicare Accepts Medicaid 118 certified beds For profit

CMS certification number 185222 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Good Shepherd Health and Rehabilitation a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Good Shepherd Health and Rehabilitation as of October 2026.

CMS rates it 1 out of 5 stars overall, below the Kentucky average of 3.0. Inspectors issued 12 citations in the last three years. CMS imposed 4 penalties, including $29,852 in fines, in that time. For short-term rehab patients CMS rates quality 1 out of 5; for long-term residents, 5 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.54 hours per resident per day at Good Shepherd Health and Rehabilitation, below the Kentucky median of 3.75 (US median: 3.72). About 0.52 of those hours are from registered nurses. Weekend staffing is close to its all-week average. 45.8% of nursing staff left within a year (Kentucky median 44.3%).

Nursing care per resident per day 3.54 hours
Below the Kentucky median of 3.75 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.52 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.47 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 45.8% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 42.9% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds118
Residents per day 90 About 76% of beds filled, on average
OwnershipFor profit - Partnership
Payment acceptedMedicare and Medicaid
Certified sinceDecember 1990
Part of a chainPlainview Healthcare Partners
Legal business namePHELPS KY OPCO LLC

Paying for care at Good Shepherd Health and Rehabilitation: Medicare and Medicaid

Good Shepherd Health and Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Kentucky's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on January 22, 2026 and found 1 deficiency. In total, inspectors issued 12 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 12 citations at Good Shepherd Health and Rehabilitation across 4 inspection dates, 7 of them from complaint investigations. 5 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on November 17, 2023 (complaint inspection). The most common areas cited were quality of life and care (4) and administration (3). The most serious was cited under the CMS rule to "develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured" (tag F0656, level J, November 17, 2023). 1 citation was under CMS's abuse, neglect and exploitation rules.

January 22, 2026 · 1 citation

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Jan 24, 2026)

September 13, 2024 · 3 citations, includes actual harm · includes complaint inspection

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Sep 19, 2024)

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Deficient, Provider has date of correction (Sep 19, 2024)

DProvide routine and 24-hour emergency dental care for each resident.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0790 · Deficient, Provider has date of correction (Sep 19, 2024)

November 17, 2023 · 5 citations, includes immediate jeopardy · includes complaint inspection

JDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Immediate jeopardy · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Complaint inspection · Deficient, Provider has date of correction (Nov 18, 2023)

JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Nov 18, 2023)

JAdminister the facility in a manner that enables it to use its resources effectively and efficiently.

Immediate jeopardy · Administration Deficiencies · Tag F0835 · Complaint inspection · Deficient, Provider has date of correction (Nov 18, 2023)

JEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

Immediate jeopardy · Administration Deficiencies · Tag F0837 · Complaint inspection · Deficient, Provider has date of correction (Nov 18, 2023)

JHave a plan that describes the process for conducting QAPI and QAA activities.

Immediate jeopardy · Administration Deficiencies · Tag F0865 · Complaint inspection · Deficient, Provider has date of correction (Nov 18, 2023)

October 31, 2019 · 3 citations

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Nov 21, 2019)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Nov 20, 2019)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Nov 15, 2019)

Questions to ask on a tour of Good Shepherd Health and Rehabilitation

  1. Inspectors cited the home at the immediate-jeopardy level on November 17, 2023 under the rule on resident assessment and care planning. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on September 13, 2024. How are staff trained, and how are concerns reported?
  3. CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
  4. CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
  5. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  6. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

4 penalties in the last three years, including $29,852 in fines.

DateTypeAmount or length
Sep 13, 2024 Fine $14,260
Nov 17, 2023 Fine $5,197
Nov 17, 2023 Fine $5,197
Nov 17, 2023 Fine $5,198

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 1/5 1/5 2/5 2/5
August 2026 1/5 1/5 2/5 2/5
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Location

Hospitals near Good Shepherd Health and Rehabilitation

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 14.7 mi
    Williamson Memorial INC Williamson
    No ER listed in Medicare data
  • 15.0 mi
    Buchanan General Hospital Grundy
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 55m for patients treated and sent home
  • 15.3 mi
    Williamson Arh Hospital South Williamson
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 2h 48m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Tug Valley ARH Skilled Nursing Facility South Williamson · 15.3 mi away ★★★★☆ Inspection 3/5 · Staffing 5/5 34 beds · Medicaid
Elkhorn Health & Rehabilitation Elkhorn City · 18.4 mi away ★★★★☆ Inspection 5/5 · Staffing 1/5 106 beds · Medicaid
Pikeville Nursing and Rehab Center Pikeville · 21.8 mi away ★★☆☆☆ Inspection 2/5 · Staffing 3/5 106 beds · Medicaid
Martin County Health Care Facility Inez · 33.5 mi away ★★★★☆ Inspection 4/5 · Staffing 2/5 65 beds · Medicaid
Riverview Health Care Center Prestonsburg · 35.5 mi away ★★★☆☆ Inspection 3/5 · Staffing 3/5 121 beds · Medicaid

More nursing homes near Good Shepherd Health and Rehabilitation ›   All nursing homes in Phelps ›

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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/kentucky/phelps/good-shepherd-health-and-rehabilitation/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.