All states › Louisiana › Metairie › Colonial Oaks Living Center
4312 Ithaca Street Metairie, LA 70006 · Jefferson County
All 4 nursing homes in Metairie, LA (3 take Medicaid)
CMS certification number 195536 · See this home on Medicare Care Compare
Is Colonial Oaks Living Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Colonial Oaks Living Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Louisiana average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.21 hours per resident per day at Colonial Oaks Living Center, below the Louisiana median of 3.73 (US median: 3.72). About 0.18 of those hours are from registered nurses. On weekends it falls to 2.69 hours, 16% below its all-week average. Ask how weekends are staffed. 45.6% of nursing staff left within a year (Louisiana median 46.4%).
About this nursing home
Paying for care at Colonial Oaks Living Center: Medicare and Medicaid
Colonial Oaks Living Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Louisiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 5, 2026 and found 3 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 24 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 24 citations at Colonial Oaks Living Center across 6 inspection dates, 8 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 23 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were quality of life and care (5) and resident assessment and care planning (5). The most serious was cited under the CMS rule to "ensure food and drink is palatable, attractive, and at a safe and appetizing temperature" (tag F0804, level E, May 5, 2026).
May 5, 2026 · 3 citations
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DProvide safe, appropriate pain management for a resident who requires such services.
DEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
February 25, 2026 · 1 citation · includes complaint inspection
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
April 8, 2025 · 6 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
February 5, 2025 · 6 citations · includes complaint inspection
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
June 5, 2024 · 1 citation · includes complaint inspection
DPlan the resident's discharge to meet the resident's goals and needs.
April 11, 2024 · 7 citations
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DReasonably accommodate the needs and preferences of each resident.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide and implement an infection prevention and control program.
BAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Questions to ask on a tour of Colonial Oaks Living Center
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 3/5 | 1/5 | 2/5 |
| August 2026 | 2/5 | 3/5 | 1/5 | 2/5 |
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Location
Hospitals near Colonial Oaks Living Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.6 mi
- 3.7 mi
-
4.0 mi
Ochsner Foundation Hospital New OrleansEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 54m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Colonial Oaks Living Center › All nursing homes in Metairie ›
Compare Colonial Oaks Living Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- East Jefferson General Hospital - SNF · Metairie · 5 stars · 0.2 mi
- Ochsner Medical Center Skilled Nursing Facility · Jefferson · 5 stars · 3.6 mi
- John J Hainkel Jr Home and Rehabilitation Center · New Orleans · 5 stars · 7.1 mi
- Marrero Healthcare Center · Marrero · 5 stars · 9.9 mi
Other Plantation Management Company nursing homes in Louisiana
- Sterling Place Healthcare & Rehabilitation Center · Baton Rouge · 4 stars
- The Oaks Care Center · Pineville · 3 stars
- Central Guest House Healthcare & Rehabilitation Center · Baton Rouge · 3 stars
- Flannery Oaks Guest House · Baton Rouge · 3 stars
- Lady of the Oaks Retirement Manor · Lafayette · 2 stars
- Ouachita Healthcare and Rehabilitation Center · Monroe · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 16 Plantation Management Company nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.