All states › Louisiana › Monroe › The Oaks
1000 Mckeen Place Monroe, LA 71201 · Ouachita County
All 7 nursing homes in Monroe, LA (6 take Medicaid)
CMS certification number 195542 · See this home on Medicare Care Compare
Is The Oaks a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Oaks as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Louisiana average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.93 hours per resident per day at The Oaks, above the Louisiana median of 3.73 (US median: 3.72). About 0.22 of those hours are from registered nurses. On weekends it falls to 3.54 hours, 10% below its all-week average. 57.3% of nursing staff left within a year (Louisiana median 46.4%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at The Oaks: Medicare and Medicaid
The Oaks is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Louisiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 11, 2025 and found 1 deficiency, plus 8 from complaint inspections in the same period. In total, inspectors issued 18 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 18 citations at The Oaks across 6 inspection dates, 12 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on November 29, 2023. The most common areas cited were quality of life and care (5) and freedom from abuse, neglect, and exploitation (4). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, November 29, 2023). 4 citations were under CMS's abuse, neglect and exploitation rules.
February 24, 2026 · 2 citations · includes complaint inspection
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
June 11, 2025 · 7 citations · includes complaint inspection
EEnsure that residents are fully informed and understand their health status, care and treatments.
EPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
June 12, 2024 · 4 citations
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EEnsure medication error rates are not 5 percent or greater.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
November 29, 2023 · 2 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
October 11, 2023 · 2 citations · includes complaint inspection
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
July 12, 2023 · 1 citation
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Questions to ask on a tour of The Oaks
- Inspectors cited the home at the actual-harm level on November 29, 2023 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on February 24, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 57.3% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- The home averages about 48% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $27,005 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Nov 29, 2023 | Fine | $27,005 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 3/5 | 2/5 | 1/5 |
| August 2026 | 2/5 | 3/5 | 3/5 | 1/5 |
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Location
Hospitals near The Oaks
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.3 mi
-
1.6 mi
St Francis Medical Center MonroeEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 46m for patients treated and sent home
-
2.3 mi
Glenwood Regional Medical Center West MonroeEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 38m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Oaks › All nursing homes in Monroe ›
Compare The Oaks with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Ridgecrest Community Care Center · West Monroe · 4 stars · 2.7 mi
- Delta Grande Skilled Nursing and Rehabilitation · Monroe · 4 stars · 3.6 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.