All states › Louisiana › Oak Grove › Carroll Health and Rehab
307 N Castleman St Oak Grove, LA 71263 · West Carroll County
All 2 nursing homes in Oak Grove, LA (2 take Medicaid)
CMS certification number 195423 · See this home on Medicare Care Compare
Is Carroll Health and Rehab a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Carroll Health and Rehab as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Louisiana average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
About this nursing home
Paying for care at Carroll Health and Rehab: Medicare and Medicaid
Carroll Health and Rehab is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Louisiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 28, 2025 and found 11 deficiencies, plus 6 from complaint inspections in the same period. In total, inspectors issued 50 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 50 citations at Carroll Health and Rehab across 9 inspection dates, 21 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on July 28, 2025 (complaint inspection). The most common areas cited were quality of life and care (10) and resident rights (7). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, July 28, 2025). 5 citations were under CMS's abuse, neglect and exploitation rules.
July 8, 2026 · 1 citation · includes complaint inspection
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
July 28, 2025 · 17 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
JAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
ETry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
EEnsure medication error rates are not 5 percent or greater.
EConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
DProvide and implement an infection prevention and control program.
DEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
April 11, 2025 · 1 citation · includes complaint inspection
EProvide and implement an infection prevention and control program.
January 29, 2025 · 4 citations · includes complaint inspection
EProvide and implement an infection prevention and control program.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DHave policies on smoking.
November 12, 2024 · 4 citations · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide and implement an infection prevention and control program.
October 9, 2024 · 1 citation · includes complaint inspection
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
September 17, 2024 · 3 citations · includes complaint inspection
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
EEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
June 26, 2024 · 16 citations · includes complaint inspection
EReasonably accommodate the needs and preferences of each resident.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
ERespond appropriately to all alleged violations.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
EEnsure medication error rates are not 5 percent or greater.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
EProvide and implement an infection prevention and control program.
EDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
EEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DProvide safe and appropriate respiratory care for a resident when needed.
DVerify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
July 26, 2023 · 3 citations
EProvide enough food/fluids to maintain a resident's health.
EEnsure each resident’s drug regimen must be free from unnecessary drugs.
EHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
Questions to ask on a tour of Carroll Health and Rehab
- Inspectors cited the home at the immediate-jeopardy level on July 28, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 28, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $37,884 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 28, 2025 | Fine | $37,884 |
| Jul 28, 2025 | Payment Denial | 6 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 2/5 |
| August 2026 | 1/5 | 1/5 | 1/5 | 2/5 |
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Location
Hospitals near Carroll Health and Rehab
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.6 mi
West Carroll Memorial Hospital Oak GroveEmergency roomMedian ER visit 2h 25m for patients treated and sent home
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13.3 mi
East Carroll Parish Hospital Lake ProvidenceEmergency roomMedian ER visit 1h 29m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Carroll Health and Rehab › All nursing homes in Oak Grove ›
Compare Carroll Health and Rehab with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- West Carroll Care Center · Oak Grove · 2 stars · 0.6 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.