All states › Louisiana › Shreveport › Heritage Manor South
9712 Mansfield Road Shreveport, LA 71118 · Caddo County
All 21 nursing homes in Shreveport, LA (20 take Medicaid)
CMS certification number 195408 · See this home on Medicare Care Compare
Is Heritage Manor South a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Heritage Manor South as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Louisiana average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.83 hours per resident per day at Heritage Manor South, about the same as the Louisiana median of 3.73 (US median: 3.72). About 0.27 of those hours are from registered nurses. On weekends it falls to 3.02 hours, 21% below its all-week average. Ask how weekends are staffed. 48.8% of nursing staff left within a year (Louisiana median 46.4%). 2 administrators left in the past year.
About this nursing home
Paying for care at Heritage Manor South: Medicare and Medicaid
Heritage Manor South is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Louisiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 14, 2026 and found 2 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 17 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 17 citations at Heritage Manor South across 6 inspection dates, 4 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 17 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (7) and resident assessment and care planning (5). The most serious was cited under the CMS rule to "develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured" (tag F0656, level E, April 1, 2026).
April 1, 2026 · 1 citation · includes complaint inspection
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
January 14, 2026 · 2 citations
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure each resident receives an accurate assessment.
December 11, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 22, 2025 · 2 citations · includes complaint inspection
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
October 30, 2024 · 7 citations
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
ETry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
EEnsure each resident’s drug regimen must be free from unnecessary drugs.
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
November 29, 2023 · 4 citations
EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
EEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
EProvide safe and appropriate respiratory care for a resident when needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Questions to ask on a tour of Heritage Manor South
- Weekend staffing is 21% below the all-week average. Who is on duty on Saturday nights?
- Several administrators left in the past year. What has changed for residents since then?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 3/5 | 2/5 |
| August 2026 | 4/5 | 4/5 | 3/5 | 2/5 |
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Location
Hospitals near Heritage Manor South
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 3.3 mi
- 3.4 mi
- 6.7 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Heritage Manor South › All nursing homes in Shreveport ›
Compare Heritage Manor South with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Harmony House Nursing and Rehabilitation Center · Shreveport · 5 stars · 8.3 mi
Other The Beebe Family nursing homes in Louisiana
- Audubon Health and Rehab · Thibodaux · 5 stars
- The Oaks of Houma · Houma · 5 stars
- Landmark of Plaquemine · Plaquemine · 4 stars
- Heritage Manor of Slidell · Slidell · 4 stars
- Forest Manor Nursing and Rehabilitation Center · Covington · 4 stars
- Landmark of Acadiana · Saint Martinville · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 48 The Beebe Family nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.