All states › Louisiana › Shreveport › Highland Place Rehab and Nursing Center
1736 Irving Place Shreveport, LA 71101 · Caddo County
All 21 nursing homes in Shreveport, LA (20 take Medicaid)
CMS certification number 195350 · See this home on Medicare Care Compare
Is Highland Place Rehab and Nursing Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Highland Place Rehab and Nursing Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Louisiana average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.01 hours per resident per day at Highland Place Rehab and Nursing Center, below the Louisiana median of 3.73 (US median: 3.72). About 0.23 of those hours are from registered nurses. On weekends it falls to 2.67 hours, 11% below its all-week average.
About this nursing home
Paying for care at Highland Place Rehab and Nursing Center: Medicare and Medicaid
Highland Place Rehab and Nursing Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Louisiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 13, 2026 and found 8 deficiencies, plus 5 from complaint inspections in the same period. In total, inspectors issued 72 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 72 citations at Highland Place Rehab and Nursing Center across 16 inspection dates, 33 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on February 4, 2025 (complaint inspection). The most common areas cited were quality of life and care (26) and resident assessment and care planning (14). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level K, February 4, 2025). 4 citations were under CMS's abuse, neglect and exploitation rules.
August 13, 2026 · 9 citations · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
EEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
ECoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide safe and appropriate respiratory care for a resident when needed.
EEnsure each resident’s drug regimen must be free from unnecessary drugs.
EProvide and implement an infection prevention and control program.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
May 14, 2026 · 1 citation · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
December 4, 2025 · 3 citations, includes actual harm · includes complaint inspection
GProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
July 24, 2025 · 20 citations · includes complaint inspection
EEnsure that residents are fully informed and understand their health status, care and treatments.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
EEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
ECreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide enough food/fluids to maintain a resident's health.
EProvide safe and appropriate respiratory care for a resident when needed.
EProvide or get specialized rehabilitative services as required for a resident.
EElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
EProvide and implement an infection prevention and control program.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
DKeep residents' personal and medical records private and confidential.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
DKeep all essential equipment working safely.
April 23, 2025 · 1 citation · includes complaint inspection
DEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
April 9, 2025 · 2 citations · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
February 19, 2025 · 1 citation · includes complaint inspection
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
February 4, 2025 · 6 citations, includes immediate jeopardy · includes complaint inspection
KProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
KAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
GProvide safe, appropriate pain management for a resident who requires such services.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
December 4, 2024 · 1 citation · includes complaint inspection
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
October 3, 2024 · 2 citations · includes complaint inspection
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
August 28, 2024 · 4 citations · includes complaint inspection
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
August 14, 2024 · 1 citation · includes complaint inspection
EGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
June 6, 2024 · 16 citations
EReasonably accommodate the needs and preferences of each resident.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EProvide enough food/fluids to maintain a resident's health.
EEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
EProvide safe and appropriate respiratory care for a resident when needed.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EEnsure each resident’s drug regimen must be free from unnecessary drugs.
EHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
EProvide and implement an infection prevention and control program.
EPut firmly secured handrails on each side of hallways.
DEnsure each resident receives an accurate assessment.
March 26, 2024 · 1 citation · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
March 6, 2024 · 2 citations · includes complaint inspection
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
December 28, 2023 · 2 citations · includes complaint inspection
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
Questions to ask on a tour of Highland Place Rehab and Nursing Center
- Inspectors cited the home at the immediate-jeopardy level on February 4, 2025 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on February 4, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $314,358 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 13, 2026 | Fine | $19,635 |
| Dec 4, 2025 | Fine | $59,163 |
| Feb 4, 2025 | Fine | $235,560 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 1/5 |
| August 2026 | 1/5 | 1/5 | 1/5 | 1/5 |
Add this rating badge to your websiteFree. Shows Highland Place Rehab and Nursing Center's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Highland Place Rehab and Nursing Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 0.1 mi
- 0.2 mi
- 0.3 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Highland Place Rehab and Nursing Center › All nursing homes in Shreveport ›
Compare Highland Place Rehab and Nursing Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Harmony House Nursing and Rehabilitation Center · Shreveport · 5 stars · 1.4 mi
- Cornerstone Post Acute Care of Bossier · Bossier City · 5 stars · 5.0 mi
- Old Brownlee Community Care Center · Bossier City · 5 stars · 7.2 mi
- Progressive Care Center · Shreveport · 4 stars · 2.2 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.