All states › Louisiana › Shreveport › Village Health Care at the Glen
403 E. Flournoy Lucas Shreveport, LA 71115 · Caddo County
All 21 nursing homes in Shreveport, LA (20 take Medicaid)
CMS certification number 195533 · See this home on Medicare Care Compare
Is Village Health Care at the Glen a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Village Health Care at the Glen as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Louisiana average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
33% of nursing staff left within a year (Louisiana median 46.4%). That is lower than most homes in Louisiana, a sign of a steadier team.
About this nursing home
Paying for care at Village Health Care at the Glen: Medicare and Medicaid
Village Health Care at the Glen is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Louisiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 24, 2026 and found 2 deficiencies, plus 7 from complaint inspections in the same period. In total, inspectors issued 27 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 27 citations at Village Health Care at the Glen across 11 inspection dates, 14 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on March 16, 2026. The most common areas cited were quality of life and care (10) and resident assessment and care planning (7). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, March 16, 2026). 5 citations were under CMS's abuse, neglect and exploitation rules.
August 27, 2026 · 1 citation · includes complaint inspection
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
June 24, 2026 · 5 citations · includes complaint inspection
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide enough food/fluids to maintain a resident's health.
EProvide safe and appropriate respiratory care for a resident when needed.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
March 16, 2026 · 3 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 15, 2025 · 8 citations
EEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
EPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EProvide safe and appropriate respiratory care for a resident when needed.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EKeep all essential equipment working safely.
DEnsure each resident receives an accurate assessment.
February 12, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
September 4, 2024 · 2 citations · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
August 6, 2024 · 1 citation · includes complaint inspection
DTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
June 24, 2024 · 1 citation · includes complaint inspection
EEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
May 8, 2024 · 1 citation · includes complaint inspection
EProvide safe, appropriate pain management for a resident who requires such services.
April 11, 2024 · 3 citations
EAssess the resident when there is a significant change in condition
EEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
December 19, 2023 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Questions to ask on a tour of Village Health Care at the Glen
- Inspectors cited the home at the actual-harm level on March 16, 2026 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on March 16, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $8,278 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 16, 2026 | Fine | $8,278 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 2/5 | 1/5 | 3/5 |
| August 2026 | 1/5 | 1/5 | 3/5 | 3/5 |
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Location
Hospitals near Village Health Care at the Glen
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 2.6 mi
- 2.6 mi
- 5.8 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Village Health Care at the Glen › All nursing homes in Shreveport ›
Compare Village Health Care at the Glen with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Cornerstone Post Acute Care of Bossier · Bossier City · 5 stars · 5.6 mi
- Harmony House Nursing and Rehabilitation Center · Shreveport · 5 stars · 7.3 mi
- Live Oak · Shreveport · 4 stars · 0.9 mi
- Heritage Manor of Stratmore Nursing & Rehab Center · Shreveport · 4 stars · 1.8 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.