All states › Louisiana › Sulphur › Holly Hill House
100 Kingston Road Sulphur, LA 70663 · Calcasieu County
All 2 nursing homes in Sulphur, LA (2 take Medicaid)
CMS certification number 195431 · See this home on Medicare Care Compare
Is Holly Hill House a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Holly Hill House as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Louisiana average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.72 hours per resident per day at Holly Hill House, about the same as the Louisiana median of 3.73 (US median: 3.72). About 0.30 of those hours are from registered nurses. On weekends it falls to 3.28 hours, 12% below its all-week average. 51.1% of nursing staff left within a year (Louisiana median 46.4%).
About this nursing home
Paying for care at Holly Hill House: Medicare and Medicaid
Holly Hill House is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Louisiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 15, 2026 and found 7 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 56 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 56 citations at Holly Hill House across 16 inspection dates, 31 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on March 24, 2026. The most common areas cited were resident assessment and care planning (16) and nutrition and dietary (8). The most serious was cited under the CMS rule to "develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured" (tag F0656, level G, March 24, 2026). 7 citations were under CMS's abuse, neglect and exploitation rules.
August 11, 2026 · 1 citation · includes complaint inspection
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
April 15, 2026 · 7 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure each resident receives an accurate assessment.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
DDispose of garbage and refuse properly.
DProvide and implement an infection prevention and control program.
DMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
March 24, 2026 · 1 citation, includes actual harm · includes complaint inspection
GDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
August 27, 2025 · 5 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
April 15, 2025 · 12 citations
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
FHave a plan that describes the process for conducting QAPI and QAA activities.
EProvide safe and appropriate respiratory care for a resident when needed.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
February 26, 2025 · 1 citation · includes complaint inspection
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
February 12, 2025 · 3 citations · includes complaint inspection
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure each resident receives an accurate assessment.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
December 11, 2024 · 1 citation · includes complaint inspection
EArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
October 15, 2024 · 3 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
September 5, 2024 · 4 citations · includes complaint inspection
FProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
FEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide enough food/fluids to maintain a resident's health.
June 10, 2024 · 2 citations · includes complaint inspection
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
April 24, 2024 · 6 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
EProvide and implement an infection prevention and control program.
DEnsure each resident receives an accurate assessment.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
April 9, 2024 · 4 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide safe and appropriate respiratory care for a resident when needed.
March 26, 2024 · 2 citations · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure that residents are free from significant medication errors.
January 30, 2024 · 3 citations · includes complaint inspection
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
December 28, 2023 · 1 citation · includes complaint inspection
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Questions to ask on a tour of Holly Hill House
- Inspectors cited the home at the actual-harm level on March 24, 2026 under the rule on resident assessment and care planning. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 27, 2025. How are staff trained, and how are concerns reported?
- The home averages about 39% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $66,934 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 24, 2026 | Fine | $9,110 |
| Mar 26, 2024 | Fine | $57,824 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 3/5 |
| August 2026 | 1/5 | 1/5 | 3/5 | 2/5 |
Add this rating badge to your websiteFree. Shows Holly Hill House's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Holly Hill House
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
2.4 mi
West Calcasieu Cameron Hospital SulphurEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 3m for patients treated and sent home
-
5.7 mi
CHRISTUS Ochsner Lake Area Hospital Lake CharlesEmergency roomMedian ER visit 2h 10m for patients treated and sent home
-
6.1 mi
CHRISTUS St Patrick Hospital Lake CharlesEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 22m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Holly Hill House › All nursing homes in Sulphur ›
Compare Holly Hill House with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Gardens and Guardian · Lake Charles · 5 stars · 6.7 mi
- High Hope Care Center · Sulphur · 4 stars · 6.1 mi
- Lake Charles Care Center · Lake Charles · 4 stars · 6.5 mi
- Rosewood Nursing Center · Lake Charles · 3 stars · 6.9 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.