All states › Massachusetts › Boston › Benjamin Healthcare Center
120 Fisher Avenue Boston, MA 02120 · Suffolk County
All 11 nursing homes in Boston, MA (10 take Medicaid)
CMS certification number 225654 · See this home on Medicare Care Compare
Is Benjamin Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Benjamin Healthcare Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.56 hours per resident per day at Benjamin Healthcare Center, below the Massachusetts median of 3.72 (US median: 3.72). About 0.70 of those hours are from registered nurses. Weekend staffing is close to its all-week average. 15.9% of nursing staff left within a year (Massachusetts median 36.1%). That is lower than most homes in Massachusetts, a sign of a steadier team.
About this nursing home
Paying for care at Benjamin Healthcare Center: Medicare and Medicaid
Benjamin Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 16, 2026 and found 8 deficiencies. In total, inspectors issued 35 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 35 citations at Benjamin Healthcare Center across 6 inspection dates, 3 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on July 10, 2025 (complaint inspection). The most common areas cited were quality of life and care (15) and resident assessment and care planning (7). The most serious was cited under the CMS rule to "make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public" (tag F0921, level K, July 10, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.
April 16, 2026 · 8 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
September 10, 2025 · 1 citation · includes complaint inspection
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
July 10, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
KMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
April 30, 2025 · 20 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EAllow resident to participate in the development and implementation of his or her person-centered plan of care.
EProvide enough food/fluids to maintain a resident's health.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate foot care.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide care or services that was trauma informed and/or culturally competent.
DTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DProvide and implement an infection prevention and control program.
May 23, 2024 · 4 citations
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
EDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide enough food/fluids to maintain a resident's health.
December 15, 2023 · 1 citation · includes complaint inspection
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Questions to ask on a tour of Benjamin Healthcare Center
- Inspectors cited the home at the immediate-jeopardy level on July 10, 2025 under the rule on environmental. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on May 23, 2024. How are staff trained, and how are concerns reported?
- The home averages about 48% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $96,705 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 10, 2025 | Fine | $96,705 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 3/5 | 5/5 |
| August 2026 | 1/5 | 1/5 | 4/5 | 4/5 |
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Location
Hospitals near Benjamin Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 0.2 mi
-
0.3 mi
VA Boston Healthcare System - Jamaica Plain Jamaica PlainEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 4m for patients treated and sent home
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0.6 mi
Brigham and Women's Hosptial BostonEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 5h 0m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Benjamin Healthcare Center › All nursing homes in Boston ›
Compare Benjamin Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Laurel Ridge Rehab and Skilled Care Center · Boston · 5 stars · 1.5 mi
- Spaulding Nursing and Therapy Center - Brighton · Boston · 5 stars · 2.7 mi
- The Boston Home · Boston · 5 stars · 3.9 mi
- German Center for Extended Care · Boston · 5 stars · 4.6 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.