All states › Massachusetts › Chelsea › The Massachusetts Veterans Home at Chelsea
100 Summit Ave Chelsea, MA 02150 · Suffolk County
All 4 nursing homes in Chelsea, MA (3 take Medicaid)
CMS certification number 225110 · See this home on Medicare Care Compare
Is The Massachusetts Veterans Home at Chelsea a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Massachusetts Veterans Home at Chelsea as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 8.31 hours per resident per day at The Massachusetts Veterans Home at Chelsea, above the Massachusetts median of 3.72 (US median: 3.72). About 1.67 of those hours are from registered nurses. On weekends it falls to 7.27 hours, 12% below its all-week average. 31.9% of nursing staff left within a year (Massachusetts median 36.1%). 2 administrators left in the past year.
About this nursing home
Paying for care at The Massachusetts Veterans Home at Chelsea: Medicare and Medicaid
The Massachusetts Veterans Home at Chelsea is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. 3 other homes in Chelsea accept Medicaid. Nursing homes that accept Medicaid in Massachusetts.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 19, 2025 and found 3 deficiencies. In total, inspectors issued 24 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 24 citations at The Massachusetts Veterans Home at Chelsea across 6 inspection dates, 5 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 24 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident assessment and care planning (7) and quality of life and care (6). The most serious was cited under the CMS rule to "have a plan that describes the process for conducting QAPI and QAA activities" (tag F0865, level F, August 3, 2023). 3 citations were under CMS's abuse, neglect and exploitation rules.
September 19, 2025 · 3 citations
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
July 29, 2025 · 2 citations · includes complaint inspection
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
October 9, 2024 · 7 citations
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide care or services that was trauma informed and/or culturally competent.
DObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
July 17, 2024 · 2 citations · includes complaint inspection
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 14, 2024 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
August 3, 2023 · 9 citations
FHave a plan that describes the process for conducting QAPI and QAA activities.
FSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DAssess the resident when there is a significant change in condition
DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide routine and 24-hour emergency dental care for each resident.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of The Massachusetts Veterans Home at Chelsea
- CMS cited the home under its abuse and neglect rules on July 29, 2025. How are staff trained, and how are concerns reported?
- Several administrators left in the past year. What has changed for residents since then?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 4/5 | 3/5 |
| August 2026 | 4/5 | 4/5 | 4/5 | 3/5 |
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Location
Hospitals near The Massachusetts Veterans Home at Chelsea
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 3.2 mi
-
3.3 mi
Massachusetts General Hospital BostonEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 48m for patients treated and sent home
-
3.4 mi
Massachusetts Eye and Ear Infirmary BostonEmergency roomMedian ER visit 2h 54m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Massachusetts Veterans Home at Chelsea › All nursing homes in Chelsea ›
Compare The Massachusetts Veterans Home at Chelsea with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Katzman Family Center for Living · Chelsea · 5 stars · 0.2 mi
- Leonard Florence Center for Living · Chelsea · 5 stars · 1.0 mi
- Elmhurst Healthcare (The) · Melrose · 5 stars · 4.2 mi
- Greenwood Nursing & Rehabilitation Center · Wakefield · 5 stars · 5.6 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.