All states › Massachusetts › Holyoke › Massachusetts Veterans Home at Holyoke
110 Cherry Street Holyoke, MA 01040 · Hampden County
All 8 nursing homes in Holyoke, MA (7 take Medicaid)
CMS certification number 225786 · See this home on Medicare Care Compare
Is Massachusetts Veterans Home at Holyoke a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Massachusetts Veterans Home at Holyoke as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 7.88 hours per resident per day at Massachusetts Veterans Home at Holyoke, above the Massachusetts median of 3.72 (US median: 3.72). About 2.37 of those hours are from registered nurses. On weekends it falls to 7.00 hours, 11% below its all-week average.
About this nursing home
Paying for care at Massachusetts Veterans Home at Holyoke: Medicare and Medicaid
Massachusetts Veterans Home at Holyoke is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 9, 2026 and found 3 deficiencies. In total, inspectors issued 9 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 9 citations at Massachusetts Veterans Home at Holyoke across 2 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 8 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were resident rights (3) and quality of life and care (2). The most serious was cited under the CMS rule to "try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail" (tag F0700, level F, June 9, 2026).
June 9, 2026 · 3 citations
FTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
BProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
February 28, 2025 · 6 citations
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
EEnsure that paid feeding assistants have the training they need.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide enough food/fluids to maintain a resident's health.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Massachusetts Veterans Home at Holyoke
- What do families most often ask you about before moving in?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 5/5 | 3/5 |
| August 2026 | — | — | — | — |
Add this rating badge to your websiteFree. Shows Massachusetts Veterans Home at Holyoke's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Massachusetts Veterans Home at Holyoke
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
0.6 mi
Holyoke Medical Center HolyokeEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 13m for patients treated and sent home
- 1.8 mi
- 2.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Massachusetts Veterans Home at Holyoke › All nursing homes in Holyoke ›
Compare Massachusetts Veterans Home at Holyoke with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Renaissance Manor on Cabot · Holyoke · 5 stars · 1.1 mi
- Care One at Holyoke · Holyoke · 5 stars · 1.9 mi
- Mary's Meadow at Providence Place · Holyoke · 5 stars · 2.6 mi
- Loomis Lakeside at Reeds Landing · Springfield · 5 stars · 8.0 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.