All states › Massachusetts › Medway › Medway Country Manor Skilled Nursing & Rehabilitation
115 Holliston Street Medway, MA 02053 · Norfolk County
CMS certification number 225412 · See this home on Medicare Care Compare
Is Medway Country Manor Skilled Nursing & Rehabilitation a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Medway Country Manor Skilled Nursing & Rehabilitation as of October 2026.
CMS has not given it an overall rating yet.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.32 hours per resident per day at Medway Country Manor Skilled Nursing & Rehabilitation, below the Massachusetts median of 3.72 (US median: 3.72). About 0.33 of those hours are from registered nurses. On weekends it falls to 3.13 hours, 6% below its all-week average. 28.7% of nursing staff left within a year (Massachusetts median 36.1%).
About this nursing home
Paying for care at Medway Country Manor Skilled Nursing & Rehabilitation: Medicare and Medicaid
Medway Country Manor Skilled Nursing & Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 19, 2026 and found 9 deficiencies. In total, inspectors issued 63 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 63 citations at Medway Country Manor Skilled Nursing & Rehabilitation across 7 inspection dates, 10 of them from complaint investigations. 4 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on January 29, 2025 (complaint inspection). The most common areas cited were quality of life and care (15) and resident assessment and care planning (10). The most serious was cited under the CMS rule to "ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being" (tag F0726, level L, January 29, 2025). 6 citations were under CMS's abuse, neglect and exploitation rules.
March 19, 2026 · 9 citations
GProvide safe, appropriate pain management for a resident who requires such services.
FHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EAssist a resident in gaining access to vision and hearing services.
EProvide and implement an infection prevention and control program.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide enough food/fluids to maintain a resident's health.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
February 5, 2025 · 2 citations · includes complaint inspection
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
January 29, 2025 · 4 citations, includes immediate jeopardy · includes complaint inspection
LEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
LProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
LAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
LProvide and implement an infection prevention and control program.
November 25, 2024 · 20 citations
FEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
FObserve each nurse aide's job performance and give regular training.
FEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
EEnsure that the resident and his/her doctor meet face-to-face at all required visits.
EProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide safe, appropriate pain management for a resident who requires such services.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DProvide care or services that was trauma informed and/or culturally competent.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DPut firmly secured handrails on each side of hallways.
July 2, 2024 · 3 citations · includes complaint inspection
DEnsure that residents are fully informed and understand their health status, care and treatments.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
January 9, 2024 · 1 citation · includes complaint inspection
DPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
August 10, 2023 · 24 citations
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EEnsure medication error rates are not 5 percent or greater.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DAssess the resident when there is a significant change in condition
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DAssist a resident in gaining access to vision and hearing services.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DProvide care or services that was trauma informed and/or culturally competent.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Questions to ask on a tour of Medway Country Manor Skilled Nursing & Rehabilitation
- Inspectors cited the home at the immediate-jeopardy level on January 29, 2025 under the rule on nursing and physician services. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on February 5, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $330,196 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 31, 2026 | Fine | $137,775 |
| Mar 19, 2026 | Fine | $58,136 |
| Jan 29, 2025 | Fine | $134,285 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | — | — | — | — |
| August 2026 | — | — | — | — |
Location
Hospitals near Medway Country Manor Skilled Nursing & Rehabilitation
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
6.4 mi
Milford Regional Medical Center MilfordEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 34m for patients treated and sent home
-
8.7 mi
Metrowest Medical Center FraminghamEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 3h 25m for patients treated and sent home
- 10.0 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Medway Country Manor Skilled Nursing & Rehabilitation › All nursing homes in Medway ›
Other Shimon Lefkowitz nursing homes in Massachusetts
- Center for Extended Care at Amherst · Amherst · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 5 Shimon Lefkowitz nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.