All states › Massachusetts › North Andover › Prescott House
140 Prescott Street North Andover, MA 01845 · Essex County
All 3 nursing homes in North Andover, MA (2 take Medicaid)
CMS certification number 225510 · See this home on Medicare Care Compare
Is Prescott House a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Prescott House as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.59 hours per resident per day at Prescott House, below the Massachusetts median of 3.72 (US median: 3.72). About 0.32 of those hours are from registered nurses. On weekends it falls to 3.22 hours, 10% below its all-week average. 33% of nursing staff left within a year (Massachusetts median 36.1%).
About this nursing home
Paying for care at Prescott House: Medicare and Medicaid
Prescott House is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 21, 2026 and found 8 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 38 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 38 citations at Prescott House across 5 inspection dates, 4 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on January 21, 2026. The most common areas cited were quality of life and care (9) and resident assessment and care planning (8). The most serious was cited under the CMS rule to "provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results" (tag F0773, level G, January 21, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
January 21, 2026 · 8 citations
GProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
November 25, 2025 · 2 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
November 17, 2025 · 2 citations · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
January 23, 2025 · 9 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ERegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
EMake sure that a working call system is available in each resident's bathroom and bathing area.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
January 5, 2024 · 17 citations
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
FProvide and implement an infection prevention and control program.
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EObserve each nurse aide's job performance and give regular training.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide enough food/fluids to maintain a resident's health.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CPost nurse staffing information every day.
Questions to ask on a tour of Prescott House
- Inspectors cited the home at the actual-harm level on January 21, 2026 under the rule on administration. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on November 25, 2025. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $10,358 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 21, 2026 | Fine | $10,358 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
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Location
Hospitals near Prescott House
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.7 mi
Lawrence General Hospital LawrenceEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 4h 1m for patients treated and sent home
-
3.0 mi
Holy Family Hospital, a Caritas Family Hospital MethuenEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 58m for patients treated and sent home
- 5.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Prescott House › All nursing homes in North Andover ›
Compare Prescott House with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Meadows · North Andover · 5 stars · 0.3 mi
- Cedar View Rehabilitation and Healthcare Center · Methuen · 5 stars · 3.3 mi
- Whittier Bradford Transitional Care Unit · Bradford · 5 stars · 4.0 mi
- Lakeview House Skilled Nursing and Residential Care Facility · Haverhill · 5 stars · 7.2 mi
Other Best Care Services nursing homes in Massachusetts
- Somerset Ridge Center · Somerset · 4 stars
- Westford Nursing and Rehabilitation Center · Westford · 4 stars
- Sarah S Brayton Center · Fall River · 2 stars
- Charlwell House Health and Rehabilitation · Norwood · 1 stars
- The Guardian Center · Brockton · 1 stars
- Kimwell Nursing and Rehabilitation · Fall River · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 10 Best Care Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.