All states › Massachusetts › Norwood › Ellis Nursing Home (The)
135 Ellis Avenue Norwood, MA 02062 · Norfolk County
All 4 nursing homes in Norwood, MA (4 take Medicaid)
CMS certification number 225211 · See this home on Medicare Care Compare
Is Ellis Nursing Home (The) a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Ellis Nursing Home (The) as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.89 hours per resident per day at Ellis Nursing Home (The), above the Massachusetts median of 3.72 (US median: 3.72). About 0.64 of those hours are from registered nurses. On weekends it falls to 3.54 hours, 9% below its all-week average. 36.2% of nursing staff left within a year (Massachusetts median 36.1%).
About this nursing home
Paying for care at Ellis Nursing Home (The): Medicare and Medicaid
Ellis Nursing Home (The) is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 14, 2026 and found 2 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 26 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 26 citations at Ellis Nursing Home (The) across 7 inspection dates, 4 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on April 22, 2024. The most common areas cited were resident assessment and care planning (5) and infection control (4). The most serious was cited under the CMS rule to "provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason" (tag F0688, level G, April 22, 2024). 3 citations were under CMS's abuse, neglect and exploitation rules.
May 14, 2026 · 2 citations
EEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
January 15, 2026 · 1 citation · includes complaint inspection
DMake sure that a working call system is available in each resident's bathroom and bathing area.
September 2, 2025 · 1 citation · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
May 20, 2025 · 2 citations · includes complaint inspection
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
April 29, 2025 · 5 citations
EProvide and implement an infection prevention and control program.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
BEnsure that the resident and his/her doctor meet face-to-face at all required visits.
April 22, 2024 · 14 citations, includes actual harm
GProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
EImplement a program that monitors antibiotic use.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DEnsure each resident receives an accurate assessment.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DAssist a resident in gaining access to vision and hearing services.
DEnsure that the resident and his/her doctor meet face-to-face at all required visits.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
October 19, 2023 · 1 citation
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Ellis Nursing Home (The)
- Inspectors cited the home at the actual-harm level on April 22, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on May 14, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $57,158 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 22, 2024 | Fine | $57,158 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 3/5 | 5/5 |
| August 2026 | 5/5 | 4/5 | 3/5 | 5/5 |
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Location
Hospitals near Ellis Nursing Home (The)
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.5 mi
- 1.9 mi
-
5.4 mi
Beth Israel Deaconess Hospital - Needham NeedhamEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 16m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.