All states › Michigan › Carson City › The Laurels of Carson City
620 North Second Street Carson City, MI 48811 · Montcalm County
CMS certification number 235636 · See this home on Medicare Care Compare
Is The Laurels of Carson City a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Laurels of Carson City as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Michigan average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.71 hours per resident per day at The Laurels of Carson City, below the Michigan median of 3.86 (US median: 3.72). About 1.14 of those hours are from registered nurses. On weekends it falls to 3.33 hours, 10% below its all-week average. 37.5% of nursing staff left within a year (Michigan median 43.8%).
About this nursing home
Paying for care at The Laurels of Carson City: Medicare and Medicaid
The Laurels of Carson City is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Michigan's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 24, 2026 and found 3 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 27 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 27 citations at The Laurels of Carson City across 6 inspection dates, 13 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 2, 2024. The most common areas cited were quality of life and care (11) and infection control (4). The most serious was cited under the CMS rule to "provide appropriate pressure ulcer care and prevent new ulcers from developing" (tag F0686, level K, May 2, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
June 24, 2026 · 4 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
April 15, 2026 · 1 citation · includes complaint inspection
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
April 25, 2025 · 5 citations
FProvide and implement an infection prevention and control program.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
BEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 2, 2024 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
May 2, 2024 · 14 citations, includes immediate jeopardy · includes complaint inspection
KProvide appropriate pressure ulcer care and prevent new ulcers from developing.
HProvide and implement an infection prevention and control program.
GDevelop and implement policies and procedures for flu and pneumonia vaccinations.
FEnsure services provided by the nursing facility meet professional standards of quality.
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
EReasonably accommodate the needs and preferences of each resident.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
EProvide safe and appropriate respiratory care for a resident when needed.
EEmploy staff that are licensed, certified, or registered in accordance with state laws.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DProvide safe, appropriate pain management for a resident who requires such services.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DImplement a program that monitors antibiotic use.
November 1, 2023 · 2 citations · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that the resident and his/her doctor meet face-to-face at all required visits.
Questions to ask on a tour of The Laurels of Carson City
- Inspectors cited the home at the immediate-jeopardy level on May 2, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 24, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $121,908 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 2, 2024 | Fine | $121,908 |
| May 2, 2024 | Payment Denial | 13 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 5/5 | 4/5 |
| August 2026 | 4/5 | 3/5 | 4/5 | 5/5 |
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Location
Hospitals near The Laurels of Carson City
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.5 mi
Carson City Hospital Carson CityEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 1h 31m for patients treated and sent home
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11.8 mi
Sheridan Community Hospital SheridanEmergency roomMedian ER visit 55 min for patients treated and sent home
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17.1 mi
Mymichigan Medical Center Alma AlmaEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 20m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Laurels of Carson City › All nursing homes in Carson City ›
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Other Ciena Healthcare/Laurel Health Care nursing homes in Michigan
- Regency at Grand Blanc · Grand Blanc · 5 stars
- Regency on the Lake - Fort Gratiot · Fort Gratiot · 5 stars
- The Laurels of Mt. Pleasant · Mt. Pleasant · 5 stars
- Lakeview Manor Healthcare Center · Tawas City · 5 stars
- Regency at Lansing West · Lansing · 5 stars
- Fountain View of Monroe · Monroe · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 80 Ciena Healthcare/Laurel Health Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.