facebook tracking Munson Healthcare Otsego Memorial Hospital LTCU, Gaylord MI
Skip to content
Nursing homes near meNear me

Munson Healthcare Otsego Memorial Hospital LTCU

All states › Michigan › Gaylord › Munson Healthcare Otsego Memorial Hospital LTCU

825 North Center Street Gaylord, MI 49735 · Otsego County

(989) 731-2131

All 2 nursing homes in Gaylord, MI (2 take Medicaid)

Accepts Medicare Accepts Medicaid 34 certified beds Non profit

CMS certification number 235006 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Munson Healthcare Otsego Memorial Hospital LTCU a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Munson Healthcare Otsego Memorial Hospital LTCU as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Michigan average of 3.2. Inspectors issued 15 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 3 out of 5; for long-term residents, 2 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Next steps

Compare with the 3 closest homes

Staffing

Nursing staff spend about 4.56 hours per resident per day at Munson Healthcare Otsego Memorial Hospital LTCU, above the Michigan median of 3.86 (US median: 3.72). About 1.84 of those hours are from registered nurses. On weekends it falls to 4.14 hours, 9% below its all-week average. 34.3% of nursing staff left within a year (Michigan median 43.8%).

Nursing care per resident per day 4.56 hours
Above the Michigan median of 3.86 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.84 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 4.14 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 34.3% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 33.3% a year Share of registered nurses who left over a year.
Administrators who left — Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds34
Residents per day 31 About 92% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceJanuary 1967
Legal business nameMUNSON HEALTHCARE OTSEGO MEMORIAL HOSPITAL
Located in a hospitalYes

Paying for care at Munson Healthcare Otsego Memorial Hospital LTCU: Medicare and Medicaid

Munson Healthcare Otsego Memorial Hospital LTCU is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Michigan's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

This home is located in a hospital.

Health inspections

The most recent standard inspection was on April 1, 2026 and found 5 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 15 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 15 citations at Munson Healthcare Otsego Memorial Hospital LTCU across 3 inspection dates, 4 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on April 1, 2026. The most common areas cited were freedom from abuse, neglect, and exploitation (3) and pharmacy service (3). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, April 1, 2026). 3 citations were under CMS's abuse, neglect and exploitation rules.

April 1, 2026 · 6 citations · includes complaint inspection

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Past Non-Compliance (Aug 21, 2025)

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Apr 30, 2026)

FProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Apr 30, 2026)

DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0628 · Deficient, Provider has date of correction (Apr 30, 2026)

DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0756 · Deficient, Provider has date of correction (Apr 30, 2026)

DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Potential for more than minimal harm · Administration Deficiencies · Tag F0849 · Deficient, Provider has date of correction (Apr 30, 2026)

February 13, 2025 · 4 citations

FHave the Quality Assessment and Assurance group have the required members and meet at least quarterly

Potential for more than minimal harm · Administration Deficiencies · Tag F0868 · Deficient, Provider has date of correction (Mar 31, 2025)

EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0756 · Deficient, Provider has date of correction (Mar 31, 2025)

DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0758 · Deficient, Provider has date of correction (Mar 31, 2025)

DMake sure that a working call system is available in each resident's bathroom and bathing area.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0919 · Deficient, Provider has date of correction (Mar 31, 2025)

March 27, 2024 · 5 citations · includes complaint inspection

FSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0842 · Deficient, Provider has date of correction (May 3, 2024)

DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has date of correction (May 3, 2024)

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Deficient, Provider has date of correction (May 3, 2024)

DRespond appropriately to all alleged violations.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 · Complaint inspection · Deficient, Provider has date of correction (May 3, 2024)

DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0688 · Deficient, Provider has date of correction (May 3, 2024)

Questions to ask on a tour of Munson Healthcare Otsego Memorial Hospital LTCU

  1. Inspectors cited the home at the actual-harm level on April 1, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on March 27, 2024. How are staff trained, and how are concerns reported?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 3/5 5/5 2/5
August 2026 4/5 3/5 5/5 3/5
Add this rating badge to your websiteFree. Shows Munson Healthcare Otsego Memorial Hospital LTCU's Medicare star rating and updates itself.

Size and colour

Preview

Munson Healthcare Otsego Memorial Hospital LTCU Medicare star rating badge

Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.

Examples, sizes and help on the badge page ›

Location

Hospitals near Munson Healthcare Otsego Memorial Hospital LTCU

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 0.1 mi
    Otsego Memorial Hospital Gaylord
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 57m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Medilodge of Gaylord Gaylord · 0.5 mi away ★★☆☆☆ Inspection 2/5 · Staffing 4/5 96 beds · Medicaid
Grandvue Medical Care Facility East Jordan · 25.1 mi away ★★★☆☆ Inspection 2/5 · Staffing 5/5 113 beds · Medicaid
Munson Healthcare Crawford Continuing Care Center Grayling · 25.3 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 39 beds · Medicaid
Meadow Brook Medical Care Facility Bellaire · 26.4 mi away ★★☆☆☆ Inspection 2/5 · Staffing 4/5 133 beds · Medicaid
Grayling Nursing & Rehabilitation Community Grayling · 26.4 mi away ★★★☆☆ Inspection 3/5 · Staffing 4/5 72 beds · Medicaid

More nursing homes near Munson Healthcare Otsego Memorial Hospital LTCU ›   All nursing homes in Gaylord ›

Compare Munson Healthcare Otsego Memorial Hospital LTCU with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

Compare

https://www.nursinghomesineachstate.com/michigan/gaylord/munson-healthcare-otsego-memorial-hospital-ltcu/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.