All states › Michigan › Grand Rapids › Valley View Care Center
1050 Four Mile NW Grand Rapids, MI 49544 · Kent County
All 19 nursing homes in Grand Rapids, MI (18 take Medicaid)
CMS certification number 235377 · See this home on Medicare Care Compare
Is Valley View Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Valley View Care Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Michigan average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.64 hours per resident per day at Valley View Care Center, below the Michigan median of 3.86 (US median: 3.72). About 0.57 of those hours are from registered nurses. On weekends it falls to 3.27 hours, 10% below its all-week average. 45.3% of nursing staff left within a year (Michigan median 43.8%).
About this nursing home
Paying for care at Valley View Care Center: Medicare and Medicaid
Valley View Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Michigan's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on December 10, 2025 and found 6 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 46 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 46 citations at Valley View Care Center across 8 inspection dates, 21 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on December 10, 2025. The most common areas cited were quality of life and care (14) and resident rights (9). The most serious was cited under the CMS rule to "provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives" (tag F0678, level J, December 10, 2025). 5 citations were under CMS's abuse, neglect and exploitation rules.
July 16, 2026 · 2 citations · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
December 10, 2025 · 8 citations, includes immediate jeopardy · includes complaint inspection
JProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EProvide special eating equipment and utensils for residents who need them and appropriate assistance.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
DProvide and implement an infection prevention and control program.
September 24, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
August 27, 2025 · 1 citation · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
March 19, 2025 · 5 citations · includes complaint inspection
FHave a plan that describes the process for conducting QAPI and QAA activities.
DGive the resident's representative the ability to exercise the resident's rights.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure that residents are free from significant medication errors.
DProvide and implement an infection prevention and control program.
October 10, 2024 · 13 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DEnsure each resident receives an accurate assessment.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
March 7, 2024 · 4 citations, includes actual harm · includes complaint inspection
GEnsure that residents are free from significant medication errors.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
October 4, 2023 · 12 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DPASARR screening for Mental disorders or Intellectual Disabilities
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide activities to meet all resident's needs.
DAssist a resident in gaining access to vision and hearing services.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DProvide care or services that was trauma informed and/or culturally competent.
Questions to ask on a tour of Valley View Care Center
- Inspectors cited the home at the immediate-jeopardy level on December 10, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on December 10, 2025. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $25,201 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Dec 10, 2025 | Payment Denial | 12 days of payments denied |
| Sep 24, 2025 | Fine | $9,113 |
| Mar 7, 2024 | Fine | $16,088 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 4/5 | 4/5 |
| August 2026 | 1/5 | 1/5 | 4/5 | 4/5 |
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Location
Hospitals near Valley View Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
4.5 mi
Spectrum Health - Butterworth Campus Grand RapidsEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 50m for patients treated and sent home
-
5.1 mi
Saint Mary's Health Care Grand RapidsEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 16m for patients treated and sent home
- 5.1 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Valley View Care Center › All nursing homes in Grand Rapids ›
Compare Valley View Care Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- St Ann's Home · Grand Rapids · 5 stars · 1.6 mi
- Edison Christian Health Center · Grand Rapids · 5 stars · 2.0 mi
- Michigan Veteran Homes at Grand Rapids · Grand Rapids · 5 stars · 4.2 mi
- Corewell Health Grand Rapids Hospitals Rehabilitation · Grand Rapids · 5 stars · 5.4 mi
Other Nexcare Health Systems nursing homes in Michigan
- Wexford Senior Care Center · Cadillac · 5 stars
- Schnepp Senior Care and Rehabilitation Center · St. Louis · 5 stars
- Holt Senior Care and Rehab Center · Holt · 5 stars
- West Oaks Senior Care & Rehab Center · Detroit · 5 stars
- Fisher Senior Care and Rehabilitation · Mayville · 5 stars
- Durand Senior Care and Rehab Center · Durand · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 20 Nexcare Health Systems nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.