All states › Michigan › Hancock › Mission Point Nursing & Physical Rehabilitation Center
1400 Poplar Street Hancock, MI 49930 · Houghton County
All 3 nursing homes in Hancock, MI (3 take Medicaid)
CMS certification number 235552 · See this home on Medicare Care Compare
Is Mission Point Nursing & Physical Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Mission Point Nursing & Physical Rehabilitation Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Michigan average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.90 hours per resident per day at Mission Point Nursing & Physical Rehabilitation Center, about the same as the Michigan median of 3.86 (US median: 3.72). About 1.53 of those hours are from registered nurses. On weekends it falls to 3.28 hours, 16% below its all-week average. Ask how weekends are staffed. 66.1% of nursing staff left within a year (Michigan median 43.8%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Mission Point Nursing & Physical Rehabilitation Center: Medicare and Medicaid
Mission Point Nursing & Physical Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Michigan's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 25, 2025 and found 13 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 52 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 52 citations at Mission Point Nursing & Physical Rehabilitation Center across 6 inspection dates, 11 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on August 12, 2024. The most common areas cited were quality of life and care (11) and administration (8). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level L, August 12, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.
July 25, 2025 · 15 citations · includes complaint inspection
FDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
FHave a plan that describes the process for conducting QAPI and QAA activities.
FSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
FHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
FImplement a program that monitors antibiotic use.
FDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure medication error rates are not 5 percent or greater.
DInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
December 6, 2024 · 4 citations · includes complaint inspection
EMake sure that a working call system is available in each resident's bathroom and bathing area.
DGive residents a notice of rights, rules, services and charges.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide enough food/fluids to maintain a resident's health.
August 12, 2024 · 20 citations, includes immediate jeopardy
LProvide and implement an infection prevention and control program.
FHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
FEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
FObserve each nurse aide's job performance and give regular training.
FPost nurse staffing information every day.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
FElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
FImplement a program that monitors antibiotic use.
FEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
FRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
ETry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
EEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
DConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
DInclude as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
DEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
May 1, 2024 · 3 citations, includes actual harm · includes complaint inspection
GPrepare residents for a safe transfer or discharge from the nursing home.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
April 3, 2024 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
July 14, 2023 · 8 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Questions to ask on a tour of Mission Point Nursing & Physical Rehabilitation Center
- Inspectors cited the home at the immediate-jeopardy level on August 12, 2024 under the rule on infection control. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on April 3, 2024. How are staff trained, and how are concerns reported?
- Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 66.1% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $180,775 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 12, 2024 | Fine | $180,775 |
| Aug 12, 2024 | Payment Denial | 13 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 4/5 | 5/5 |
| August 2026 | 1/5 | 1/5 | 4/5 | 4/5 |
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Location
Hospitals near Mission Point Nursing & Physical Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.5 mi
Portage Health Hospital HancockEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 20m for patients treated and sent home
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9.9 mi
Aspirus Keweenaw Hospital and Clinics LauriumEmergency roomMedian ER visit 1h 36m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Mission Point Nursing & Physical Rehabilitation Center › All nursing homes in Hancock ›
Higher-rated nursing homes within 10 miles
- Canal View - Houghton County · Hancock · 4 stars · 0.9 mi
Other Mission Point Healthcare Services nursing homes in Michigan
- Mission Point Nursing & Physical Rehabilitation Center · Belding · 5 stars
- Mission Point Nursing & Physical Rehab Center · Lamont · 4 stars
- Intersect Healthcare of Roscommon · Roscommon · 4 stars
- Mission Point Nursing & Physical Rehabilitation · Big Rapids · 4 stars
- Mission Point Nursing & Physical Rehab Center · Detroit · 4 stars
- Mission Point Nursing & Physical Rehabilitation Center · Grand Rapids · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 14 Mission Point Healthcare Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.