All states › Michigan › Jackson › Faith Haven Senior Care Centre
6531 W Michigan Avenue Jackson, MI 49201 · Jackson County
All 6 nursing homes in Jackson, MI (6 take Medicaid)
CMS certification number 235359 · See this home on Medicare Care Compare
Is Faith Haven Senior Care Centre a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Faith Haven Senior Care Centre as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Michigan average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.49 hours per resident per day at Faith Haven Senior Care Centre, below the Michigan median of 3.86 (US median: 3.72). About 0.58 of those hours are from registered nurses. On weekends it falls to 3.19 hours, 9% below its all-week average. 56.1% of nursing staff left within a year (Michigan median 43.8%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there. 2 administrators left in the past year.
About this nursing home
Paying for care at Faith Haven Senior Care Centre: Medicare and Medicaid
Faith Haven Senior Care Centre is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Michigan's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 19, 2026 and found 1 deficiency, plus 3 from complaint inspections in the same period. In total, inspectors issued 37 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 37 citations at Faith Haven Senior Care Centre across 7 inspection dates, 11 of them from complaint investigations. 4 were at the actual-harm level (G–I), most recently on May 29, 2026. The most common areas cited were quality of life and care (9) and resident rights (9). The most serious was cited under the CMS rule to "provide appropriate pressure ulcer care and prevent new ulcers from developing" (tag F0686, level G, May 29, 2026). 5 citations were under CMS's abuse, neglect and exploitation rules.
May 29, 2026 · 1 citation · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
March 19, 2026 · 3 citations · includes complaint inspection
EEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DRespond appropriately to all alleged violations.
August 21, 2025 · 3 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
January 6, 2025 · 14 citations
EProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to organize and participate in resident/family groups in the facility.
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DProvide or obtain dental services for each resident.
May 3, 2024 · 1 citation · includes complaint inspection
DProvide and implement an infection prevention and control program.
January 17, 2024 · 11 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DKeep residents' personal and medical records private and confidential.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
BAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
November 8, 2023 · 4 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DEnsure each resident receives an accurate assessment.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Questions to ask on a tour of Faith Haven Senior Care Centre
- Inspectors cited the home at the actual-harm level on May 29, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on March 19, 2026. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 56.1% a year. How many of the staff come from agencies?
- Several administrators left in the past year. What has changed for residents since then?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $15,872 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 17, 2024 | Fine | $15,872 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 4/5 |
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Location
Hospitals near Faith Haven Senior Care Centre
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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6.2 mi
Allegiance Health JacksonEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 33m for patients treated and sent home
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18.3 mi
Eaton Rapids Medical Center Eaton RapidsEmergency roomMedian ER visit 1h 56m for patients treated and sent home
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22.7 mi
Oaklawn Hospital MarshallEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 39m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Faith Haven Senior Care Centre › All nursing homes in Jackson ›
Compare Faith Haven Senior Care Centre with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Cascade Senior Care Center · Jackson · 3 stars · 3.0 mi
- Arbor Manor Rehabilitation and Nursing Center · Spring Arbor · 3 stars · 3.6 mi
- Vista Grande Villa · Jackson · 3 stars · 4.1 mi
Other Nexcare Health Systems nursing homes in Michigan
- Wexford Senior Care Center · Cadillac · 5 stars
- Schnepp Senior Care and Rehabilitation Center · St. Louis · 5 stars
- Holt Senior Care and Rehab Center · Holt · 5 stars
- West Oaks Senior Care & Rehab Center · Detroit · 5 stars
- Fisher Senior Care and Rehabilitation · Mayville · 5 stars
- Durand Senior Care and Rehab Center · Durand · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 20 Nexcare Health Systems nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.