All states › Michigan › Shelby Townhip › Shelby Crossing Health Campus
13794 21 Mile Road Shelby Townhip, MI 48315 · Macomb County
CMS certification number 235662 · See this home on Medicare Care Compare
Is Shelby Crossing Health Campus a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Shelby Crossing Health Campus as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Michigan average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.51 hours per resident per day at Shelby Crossing Health Campus, above the Michigan median of 3.86 (US median: 3.72). About 1.23 of those hours are from registered nurses. On weekends it falls to 3.89 hours, 14% below its all-week average. 25.4% of nursing staff left within a year (Michigan median 43.8%). That is lower than most homes in Michigan, a sign of a steadier team.
About this nursing home
Paying for care at Shelby Crossing Health Campus: Medicare and Medicaid
Shelby Crossing Health Campus is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Michigan's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 21, 2026 and found 0 deficiencies. In total, inspectors issued 7 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 7 citations at Shelby Crossing Health Campus across 2 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 7 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were infection control (2) and environmental (1). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, February 15, 2024).
March 26, 2025 · 2 citations
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
February 15, 2024 · 5 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
Questions to ask on a tour of Shelby Crossing Health Campus
- What do families most often ask you about before moving in?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 5/5 | 4/5 | 5/5 |
| August 2026 | 5/5 | 5/5 | 4/5 | 5/5 |
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Location
Hospitals near Shelby Crossing Health Campus
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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2.4 mi
Henry Ford Macomb Hospital Clinton TwpEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 5h 6m for patients treated and sent home
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5.4 mi
William Beaumont Hospital-Troy TroyEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 23m for patients treated and sent home
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6.1 mi
McLaren Macomb Mt ClemensEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 2h 52m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Shelby Crossing Health Campus › All nursing homes in Shelby Townhip ›
Compare Shelby Crossing Health Campus with the 3 closest homes side by side ›
Other Trilogy Health Services nursing homes in Michigan
- Orchard Grove Health Campus · Romeo · 5 stars
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- The Oaks at Belmont · Belmont · 5 stars
- The Willows at East Lansing · East Lansing · 5 stars
- The Oaks at Battle Creek · Battle Creek · 5 stars
- The Willows at Howell · Howell · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 127 Trilogy Health Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.