All states › Minnesota › Duluth › Viewcrest Health Center
3111 Church Street Duluth, MN 55811 · St. Louis County
All 8 nursing homes in Duluth, MN (8 take Medicaid)
CMS certification number 245414 · See this home on Medicare Care Compare
Is Viewcrest Health Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Viewcrest Health Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Minnesota average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.64 hours per resident per day at Viewcrest Health Center, below the Minnesota median of 4.18 (US median: 3.72). About 0.83 of those hours are from registered nurses. On weekends it falls to 3.07 hours, 16% below its all-week average. Ask how weekends are staffed. 53.2% of nursing staff left within a year (Minnesota median 39.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Viewcrest Health Center: Medicare and Medicaid
Viewcrest Health Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Minnesota's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 21, 2025 and found 0 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 26 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 26 citations at Viewcrest Health Center across 8 inspection dates, 6 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 21, 2025 (complaint inspection). The most common areas cited were quality of life and care (11) and resident rights (5). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, March 21, 2025).
August 4, 2026 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 2, 2026 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
March 21, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
August 29, 2024 · 1 citation · includes complaint inspection
DProvide and implement an infection prevention and control program.
July 11, 2024 · 5 citations
FEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DAllow residents to self-administer drugs if determined clinically appropriate.
DPASARR screening for Mental disorders or Intellectual Disabilities
DProvide safe and appropriate respiratory care for a resident when needed.
May 14, 2024 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that residents are free from significant medication errors.
February 14, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
September 21, 2023 · 15 citations
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FProvide and implement an infection prevention and control program.
EHonor the resident's right to manage his or her financial affairs.
EProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
EAssure the security of all personal funds of residents deposited with the facility.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide activities to meet all resident's needs.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
Questions to ask on a tour of Viewcrest Health Center
- Inspectors cited the home at the immediate-jeopardy level on March 21, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 53.2% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
6 penalties in the last three years, including $71,076 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jun 2, 2026 | Fine | $19,635 |
| Jun 2, 2026 | Payment Denial | 5 days of payments denied |
| Mar 21, 2025 | Fine | $17,345 |
| Jul 11, 2024 | Fine | $10,839 |
| May 14, 2024 | Fine | $14,433 |
| Feb 14, 2024 | Fine | $8,824 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 4/5 | 5/5 |
| August 2026 | 3/5 | 3/5 | 4/5 | 4/5 |
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Location
Hospitals near Viewcrest Health Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
3.1 mi
Essentia Health St Mary's Medical Center DuluthEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 21m for patients treated and sent home
- 3.2 mi
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3.6 mi
St Lukes Hospital DuluthEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 47m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Viewcrest Health Center › All nursing homes in Duluth ›
Compare Viewcrest Health Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Ecumen Lakeshore · Duluth · 5 stars · 6.2 mi
Other St. Francis Health Services nursing homes in Minnesota
- Trinity Care Center · Farmington · 5 stars
- Three Links Care Center · Northfield · 5 stars
- West Wind Village · Morris · 4 stars
- Zumbrota Care Center · Zumbrota · 4 stars
- Renvilla Health Center · Renville · 4 stars
- Aitkin Health Services · Aitkin · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 14 St. Francis Health Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.