All states › Minnesota › Richfield › The Villas at Richfield
7727 Portland Avenue South Richfield, MN 55423 · Hennepin County
CMS certification number 245492 · See this home on Medicare Care Compare
Is The Villas at Richfield a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Villas at Richfield as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Minnesota average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.37 hours per resident per day at The Villas at Richfield, below the Minnesota median of 4.18 (US median: 3.72). About 0.90 of those hours are from registered nurses. On weekends it falls to 3.05 hours, 10% below its all-week average. 31.6% of nursing staff left within a year (Minnesota median 39.7%). 2 administrators left in the past year.
About this nursing home
Paying for care at The Villas at Richfield: Medicare and Medicaid
The Villas at Richfield is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Minnesota's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 20, 2026 and found 7 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 36 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 36 citations at The Villas at Richfield across 9 inspection dates, 10 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 35 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were quality of life and care (14) and resident rights (9). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level E, August 21, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.
May 20, 2026 · 8 citations
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DKeep residents' personal and medical records private and confidential.
DProvide activities to meet all resident's needs.
DAssist a resident in gaining access to vision and hearing services.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DProvide and implement an infection prevention and control program.
May 15, 2026 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 26, 2025 · 10 citations
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide activities to meet all resident's needs.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide safe, appropriate pain management for a resident who requires such services.
DProvide care or services that was trauma informed and/or culturally competent.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
CAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
March 12, 2025 · 4 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
November 18, 2024 · 1 citation · includes complaint inspection
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
August 21, 2024 · 8 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAllow residents to self-administer drugs if determined clinically appropriate.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide and implement an infection prevention and control program.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
May 31, 2024 · 2 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide safe and appropriate respiratory care for a resident when needed.
March 11, 2024 · 1 citation · includes complaint inspection
DProvide safe and appropriate respiratory care for a resident when needed.
November 27, 2023 · 1 citation · includes complaint inspection
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Questions to ask on a tour of The Villas at Richfield
- CMS cited the home under its abuse and neglect rules on March 12, 2025. How are staff trained, and how are concerns reported?
- Several administrators left in the past year. What has changed for residents since then?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 4/5 | 4/5 |
| August 2026 | 3/5 | 3/5 | 4/5 | 4/5 |
Add this rating badge to your websiteFree. Shows The Villas at Richfield's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near The Villas at Richfield
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
3.3 mi
Fairview Southdale Hospital EdinaEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 24m for patients treated and sent home
- 4.2 mi
-
6.3 mi
Abbott Northwestern Hospital INC MinneapolisEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 3m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Villas at Richfield › All nursing homes in Richfield ›
Compare The Villas at Richfield with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Mount Olivet Home · Minneapolis · 5 stars · 2.9 mi
- Presbyterian Homes of Bloomington · Bloomington · 5 stars · 3.4 mi
- Redeemer Health Care Center · Minneapolis · 5 stars · 5.8 mi
- Birchwood Care Home · Minneapolis · 5 stars · 5.8 mi
Other Monarch Healthcare Management nursing homes in Minnesota
- The Estates at Delano · Delano · 5 stars
- Sleepy Eye Rehabilitati Center · Sleepy Eye · 4 stars
- Laurels Peak Health Care · Mankato · 4 stars
- Mala Strana Health Care · New Prague · 4 stars
- The Estates at Linden · Stillwater · 4 stars
- The Green Prairie Rehabilitation Center · Plainview · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 45 Monarch Healthcare Management nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.