All states › Minnesota › Rochester › Charter House
211 Northwest Second Street Rochester, MN 55901 · Olmsted County
All 7 nursing homes in Rochester, MN (6 take Medicaid)
CMS certification number 245282 · See this home on Medicare Care Compare
Is Charter House a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Charter House as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Minnesota average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 11.65 hours per resident per day at Charter House, above the Minnesota median of 4.18 (US median: 3.72). About 4.39 of those hours are from registered nurses. On weekends it falls to 9.38 hours, 19% below its all-week average. Ask how weekends are staffed. 55.3% of nursing staff left within a year (Minnesota median 39.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Charter House: Medicare and Medicaid
Charter House is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. 6 other homes in Rochester accept Medicaid. Nursing homes that accept Medicaid in Minnesota.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on December 31, 2025 and found 0 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 10 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 10 citations at Charter House across 5 inspection dates, 5 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on February 12, 2024. The most common areas cited were freedom from abuse, neglect, and exploitation (4) and infection control (3). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, February 12, 2024). 4 citations were under CMS's abuse, neglect and exploitation rules.
May 19, 2026 · 1 citation · includes complaint inspection
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
October 16, 2024 · 2 citations
DProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
August 29, 2024 · 3 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
CDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
February 12, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 16, 2023 · 3 citations
DAllow residents to self-administer drugs if determined clinically appropriate.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Charter House
- Inspectors cited the home at the actual-harm level on February 12, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 29, 2024. How are staff trained, and how are concerns reported?
- Weekend staffing is 19% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 55.3% a year. How many of the staff come from agencies?
- The home averages about 32% of its beds filled. Are any units closed?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $8,824 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Feb 12, 2024 | Fine | $8,824 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 4/5 | 4/5 |
| August 2026 | 5/5 | 4/5 | 5/5 | 5/5 |
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Location
Hospitals near Charter House
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.8 mi
Mayo Clinic - Saint Marys Hospital RochesterEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 6m for patients treated and sent home
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1.3 mi
Olmsted Medical Center RochesterEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 15m for patients treated and sent home
- 3.7 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.