All states › Minnesota › West Saint Paul › Southview Acres Healthcare Center
2000 Oakdale Avenue West Saint Paul, MN 55118 · Dakota County
All 2 nursing homes in West Saint Paul, MN (1 take Medicaid)
CMS certification number 245189 · See this home on Medicare Care Compare
Is Southview Acres Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Southview Acres Healthcare Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Minnesota average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.26 hours per resident per day at Southview Acres Healthcare Center, about the same as the Minnesota median of 4.18 (US median: 3.72). About 0.98 of those hours are from registered nurses. On weekends it falls to 3.78 hours, 11% below its all-week average.
About this nursing home
Paying for care at Southview Acres Healthcare Center: Medicare and Medicaid
Southview Acres Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Minnesota's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 12, 2026 and found 8 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 42 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 42 citations at Southview Acres Healthcare Center across 9 inspection dates, 18 of them from complaint investigations. 3 were at the actual-harm level (G–I), most recently on March 26, 2026. The most common areas cited were quality of life and care (13) and resident assessment and care planning (9). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level G, March 26, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.
March 26, 2026 · 2 citations · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
March 12, 2026 · 9 citations · includes complaint inspection
FElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide or obtain dental services for each resident.
DProvide and implement an infection prevention and control program.
June 26, 2025 · 1 citation · includes complaint inspection
DRespond appropriately to all alleged violations.
March 27, 2025 · 1 citation · includes complaint inspection
DProvide and implement an infection prevention and control program.
January 9, 2025 · 12 citations · includes complaint inspection
EKeep residents' personal and medical records private and confidential.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DAssure that each resident’s assessment is updated at least once every 3 months.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide activities to meet all resident's needs.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DProvide and implement an infection prevention and control program.
February 7, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
January 30, 2024 · 2 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
January 12, 2024 · 6 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DGive residents a notice of rights, rules, services and charges.
DRespond appropriately to all alleged violations.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
November 30, 2023 · 8 citations · includes complaint inspection
EProvide and implement an infection prevention and control program.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DAssess the resident when there is a significant change in condition
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
Questions to ask on a tour of Southview Acres Healthcare Center
- Inspectors cited the home at the actual-harm level on March 26, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 26, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $41,555 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Nov 30, 2023 | Fine | $41,555 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 4/5 | 5/5 |
| August 2026 | 2/5 | 2/5 | 4/5 | 4/5 |
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Location
Hospitals near Southview Acres Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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4.3 mi
United Hospital St PaulEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 2m for patients treated and sent home
- 4.9 mi
-
5.0 mi
Regions Hospital St PaulEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 51m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Southview Acres Healthcare Center › All nursing homes in West Saint Paul ›
Compare Southview Acres Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Capital View Transitional Care Center · Saint Paul · 5 stars · 4.9 mi
- Norris Square · Cottage Grove · 5 stars · 6.5 mi
- Fairview University Trans Serv · Minneapolis · 5 stars · 9.8 mi
- Shirley Chapman Sholom Home East · Saint Paul · 4 stars · 4.0 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.