All states › Mississippi › Byram › Willow Creek Retirement Center
49 Willow Creek Lane Byram, MS 39272 · Hinds County
All 2 nursing homes in Byram, MS (2 take Medicaid)
CMS certification number 255300 · See this home on Medicare Care Compare
Is Willow Creek Retirement Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Willow Creek Retirement Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Mississippi average of 2.8.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.69 hours per resident per day at Willow Creek Retirement Center, below the Mississippi median of 4.00 (US median: 3.72). About 0.41 of those hours are from registered nurses. On weekends it falls to 3.37 hours, 9% below its all-week average. 55% of nursing staff left within a year (Mississippi median 44.1%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Willow Creek Retirement Center: Medicare and Medicaid
Willow Creek Retirement Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Mississippi's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 5, 2026 and found 7 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 25 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 25 citations at Willow Creek Retirement Center across 9 inspection dates, 8 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on September 12, 2024. The most common areas cited were quality of life and care (10) and resident rights (4). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, September 12, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.
August 3, 2026 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 4, 2026 · 2 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProtect each resident from the wrongful use of the resident's belongings or money.
March 5, 2026 · 7 citations
FProvide and implement an infection prevention and control program.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
January 6, 2026 · 1 citation · includes complaint inspection
EEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
November 7, 2024 · 4 citations
EProvide and implement an infection prevention and control program.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DEnsure that residents are free from significant medication errors.
September 12, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 24, 2024 · 1 citation · includes complaint inspection
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
March 13, 2024 · 2 citations · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
February 23, 2023 · 6 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Questions to ask on a tour of Willow Creek Retirement Center
- Inspectors cited the home at the actual-harm level on September 12, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 4, 2026. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 55% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $8,018 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Sep 12, 2024 | Fine | $8,018 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 2/5 |
| August 2026 | 2/5 | 2/5 | 4/5 | 2/5 |
Add this rating badge to your websiteFree. Shows Willow Creek Retirement Center's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Willow Creek Retirement Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
5.0 mi
Central Mississippi Medical Center JacksonEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 1h 31m for patients treated and sent home
-
8.5 mi
Mississippi Baptist Medical Center JacksonEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 31m for patients treated and sent home
- 9.6 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Willow Creek Retirement Center › All nursing homes in Byram ›
Compare Willow Creek Retirement Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Methodist Sepcialty Care Center · Flowood · 4 stars · 7.2 mi
- Compere NH · Jackson · 4 stars · 8.3 mi
- Magnolia Senior Care · Jackson · 4 stars · 9.9 mi
- Clinton Healthcare LLC - SNF · Clinton · 4 stars · 10.0 mi
Other Briar Hill Management nursing homes in Mississippi
- Carrington, LLC D/B/A the Carrington · Starkville · 5 stars
- River Place Nursing Center · Amory · 5 stars
- Vineyard Court Nursing Center · Columbus · 4 stars
- The Nichols Center · Madison · 3 stars
- Briar Hill Rest Home · Florence · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 6 Briar Hill Management nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.