All states › Mississippi › New Albany › New Albany Health & Rehab Center
118 South Glenfield Road New Albany, MS 38652 · Union County
All 2 nursing homes in New Albany, MS (2 take Medicaid)
CMS certification number 255268 · See this home on Medicare Care Compare
Is New Albany Health & Rehab Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for New Albany Health & Rehab Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Mississippi average of 2.8.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.81 hours per resident per day at New Albany Health & Rehab Center, below the Mississippi median of 4.00 (US median: 3.72). About 0.58 of those hours are from registered nurses. On weekends it falls to 3.24 hours, 15% below its all-week average. 41.6% of nursing staff left within a year (Mississippi median 44.1%).
About this nursing home
Paying for care at New Albany Health & Rehab Center: Medicare and Medicaid
New Albany Health & Rehab Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Mississippi's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 10, 2026 and found 6 deficiencies. In total, inspectors issued 21 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 21 citations at New Albany Health & Rehab Center across 4 inspection dates, 2 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 6, 2024 (complaint inspection). The most common areas cited were resident assessment and care planning (5) and quality of life and care (4). The most serious was cited under the CMS rule to "create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted" (tag F0655, level J, May 6, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
June 10, 2026 · 6 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
DReasonably accommodate the needs and preferences of each resident.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
June 25, 2025 · 4 citations
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide and implement an infection prevention and control program.
May 6, 2024 · 2 citations, includes immediate jeopardy · includes complaint inspection
JCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
December 7, 2023 · 9 citations
EHonor the resident's right to organize and participate in resident/family groups in the facility.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DRespond appropriately to all alleged violations.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DEnsure medication error rates are not 5 percent or greater.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
CProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Questions to ask on a tour of New Albany Health & Rehab Center
- Inspectors cited the home at the immediate-jeopardy level on May 6, 2024 under the rule on resident assessment and care planning. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on December 7, 2023. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $10,039 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 6, 2024 | Fine | $10,039 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 2/5 | 4/5 | 1/5 |
| August 2026 | 1/5 | 2/5 | 4/5 | 1/5 |
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Location
Hospitals near New Albany Health & Rehab Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.8 mi
Baptist Memorial Hospital Union County New AlbanyEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 24m for patients treated and sent home
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16.6 mi
Tippah County Hospital RipleyEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 1h 20m for patients treated and sent home
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18.5 mi
Pontotoc Health Service CAH PontotocEmergency roomMedian ER visit 1h 28m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near New Albany Health & Rehab Center › All nursing homes in New Albany ›
Compare New Albany Health & Rehab Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Union Co Health and Rehab Center · New Albany · 5 stars · 1.8 mi
Other Advanced Health Care Management nursing homes in Mississippi
- Pontotoc Health & Rehab Center · Pontotoc · 5 stars
- Silver Cross Health & Rehab · Brookhaven · 4 stars
- Desoto Healthcare Center · Southaven · 3 stars
- Oxford Health & Rehab Center · Oxford · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 6 Advanced Health Care Management nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.