facebook tracking Heritage Hall Nursing Center, Centralia MO: CMS Ratings
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Heritage Hall Nursing Center

All states › Missouri › Centralia › Heritage Hall Nursing Center

750 E Highway 22 Centralia, MO 65240 · Boone County

(573) 682-5551

Accepts Medicare Accepts Medicaid 60 certified beds For profit

CMS certification number 265385 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Heritage Hall Nursing Center a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Heritage Hall Nursing Center as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Missouri average of 2.6. Inspectors issued 9 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 3 out of 5; for long-term residents, 4 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Staffing

Nursing staff spend about 3.26 hours per resident per day at Heritage Hall Nursing Center, below the Missouri median of 3.37 (US median: 3.72). About 0.53 of those hours are from registered nurses. On weekends it falls to 2.55 hours, 22% below its all-week average. Ask how weekends are staffed. 66% of nursing staff left within a year (Missouri median 56.8%).

Nursing care per resident per day 3.26 hours
Below the Missouri median of 3.37 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.53 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 2.55 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 66% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 40% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds60
Residents per day 43 About 72% of beds filled, on average
OwnershipFor profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceSeptember 1989
Part of a chainAmericare Senior Living
Legal business nameAMERICARE AT HERITAGE HALL NURSING CENTER, LLC

Paying for care at Heritage Hall Nursing Center: Medicare and Medicaid

Heritage Hall Nursing Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Missouri's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on August 14, 2025 and found 4 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 9 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 9 citations at Heritage Hall Nursing Center across 4 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 8 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were nutrition and dietary (3) and resident assessment and care planning (2). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level F, August 14, 2025).

November 6, 2025 · 1 citation · includes complaint inspection

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Complaint inspection · Deficient, Provider has date of correction (Nov 10, 2025)

August 14, 2025 · 4 citations

FProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Sep 27, 2025)

EProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0568 · Deficient, Provider has date of correction (Sep 27, 2025)

EEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Sep 27, 2025)

CDispose of garbage and refuse properly.

Potential for minimal harm · Nutrition and Dietary Deficiencies · Tag F0814 · Deficient, Provider has date of correction (Sep 27, 2025)

June 14, 2024 · 3 citations

FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0801 · Deficient, Provider has date of correction (Jun 21, 2024)

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Jun 27, 2024)

DProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Deficient, Provider has date of correction (Jun 27, 2024)

March 24, 2023 · 1 citation

DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0585 · Deficient, Provider has date of correction (Apr 12, 2023)

Questions to ask on a tour of Heritage Hall Nursing Center

  1. Weekend staffing is 22% below the all-week average. Who is on duty on Saturday nights?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 3/5 4/5
August 2026 4/5 4/5 4/5 4/5
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Location

Hospitals near Heritage Hall Nursing Center

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Pin Oaks Living Center Mexico · 13.0 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 3/5 124 beds · Medicaid
Monroe Manor Paris · 19.2 mi away ★★★★★ Inspection 5/5 · Staffing 3/5 119 beds · Medicaid
The Villa at Blue Ridge Columbia · 19.3 mi away ★★☆☆☆ Inspection 2/5 · Staffing 3/5 97 beds · Medicaid
Aspire Senior Living Moberly Moberly · 19.7 mi away ★☆☆☆☆ Inspection 2/5 · Staffing 1/5 101 beds · Medicaid
Columbia Post Acute Columbia · 19.7 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 70 beds · Medicaid

More nursing homes near Heritage Hall Nursing Center ›   All nursing homes in Centralia ›

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Other Americare Senior Living nursing homes in Missouri

Affiliation comes from CMS's affiliated-entity data, October 2026. All 23 Americare Senior Living nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/missouri/centralia/heritage-hall-nursing-center/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.