facebook tracking Crystal Oaks, Festus MO: CMS Ratings & Inspections
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Crystal Oaks

All states › Missouri › Festus › Crystal Oaks

1500 Calvary Church Road Festus, MO 63028 · Jefferson County

(636) 933-1818

All 3 nursing homes in Festus, MO (3 take Medicaid)

Accepts Medicare Accepts Medicaid 131 certified beds For profit

CMS certification number 265369 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Crystal Oaks a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Crystal Oaks as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Missouri average of 2.6. Inspectors issued 12 citations in the last three years. CMS imposed 1 penalty, including $165,187 in fines, in that time. For short-term rehab patients CMS rates quality 3 out of 5; for long-term residents, 3 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Staffing

Nursing staff spend about 4.08 hours per resident per day at Crystal Oaks, above the Missouri median of 3.37 (US median: 3.72). About 0.39 of those hours are from registered nurses. On weekends it falls to 3.61 hours, 12% below its all-week average. 44.7% of nursing staff left within a year (Missouri median 56.8%). That is lower than most homes in Missouri, a sign of a steadier team.

Nursing care per resident per day 4.08 hours
Above the Missouri median of 3.37 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.39 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.61 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 44.7% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 33.3% a year Share of registered nurses who left over a year.
Administrators who left — Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds131
Residents per day 120 About 92% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceJune 1989
Part of a chainShafiq Malik
Legal business nameCRYSTAL OAKS NURSING AND REHAB LLC

Paying for care at Crystal Oaks: Medicare and Medicaid

Crystal Oaks is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Missouri's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on December 4, 2025 and found 2 deficiencies. In total, inspectors issued 12 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 12 citations at Crystal Oaks across 4 inspection dates, 1 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 21, 2024 (complaint inspection). The most common areas cited were nutrition and dietary (3) and resident rights (3). The most serious was cited under the CMS rule to "ensure that residents are free from significant medication errors" (tag F0760, level J, March 21, 2024).

December 4, 2025 · 2 citations

DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0628 · Deficient, Provider has date of correction (Jan 17, 2026)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Jan 17, 2026)

August 22, 2024 · 7 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Oct 4, 2024)

EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Oct 4, 2024)

EProvide activities to meet all resident's needs.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0679 · Deficient, Provider has date of correction (Oct 4, 2024)

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Aug 23, 2024)

EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0921 · Deficient, Provider has date of correction (Sep 17, 2024)

DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0557 · Deficient, Provider has date of correction (Oct 4, 2024)

CEnsure residents have reasonable access to and privacy in their use of communication methods.

Potential for minimal harm · Resident Rights Deficiencies · Tag F0576 · Deficient, Provider has date of correction (Oct 4, 2024)

March 21, 2024 · 1 citation, includes immediate jeopardy · includes complaint inspection

JEnsure that residents are free from significant medication errors.

Immediate jeopardy · Pharmacy Service Deficiencies · Tag F0760 · Complaint inspection · Deficient, Provider has date of correction (Apr 19, 2024)

January 27, 2023 · 2 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Feb 1, 2023)

FDispose of garbage and refuse properly.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0814 · Deficient, Provider has date of correction (Feb 8, 2023)

Questions to ask on a tour of Crystal Oaks

  1. Inspectors cited the home at the immediate-jeopardy level on March 21, 2024 under the rule on pharmacy service. What changed afterwards, and can I see the plan of correction?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $165,187 in fines.

DateTypeAmount or length
Mar 21, 2024 Fine $165,187

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 3/5 3/5
August 2026 4/5 4/5 3/5 3/5
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Location

Hospitals near Crystal Oaks

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Fountainbleau Nursing Center Festus · 0.3 mi away ★★★★☆ Inspection 4/5 · Staffing 1/5 116 beds · Medicaid
Superior Manor of Festus Festus · 1.1 mi away ★★☆☆☆ Inspection 2/5 · Staffing 2/5 55 beds · Medicaid
Scenic Wellness and Rehabilitation Center Herculaneum · 4.3 mi away ★★★☆☆ Inspection 4/5 · Staffing 1/5 189 beds · Medicaid
Baisch Nursing Center De Soto · 9.4 mi away ★★★☆☆ Inspection 4/5 · Staffing 1/5 61 beds · Medicaid
Hillcrest Care Center De Soto · 9.6 mi away ★★★★☆ Inspection 4/5 · Staffing 3/5 120 beds · Medicaid

More nursing homes near Crystal Oaks ›   All nursing homes in Festus ›

Compare Crystal Oaks with the 3 closest homes side by side ›

Other Shafiq Malik nursing homes in Missouri

Affiliation comes from CMS's affiliated-entity data, October 2026. All 9 Shafiq Malik nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/missouri/festus/crystal-oaks/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.