All states › Missouri › Riverside › Pinnacle Point Wellness & Rehabilitation
4700 NW Cliffview Drive Riverside, MO 64150 · Platte County
CMS certification number 265379 · See this home on Medicare Care Compare
Is Pinnacle Point Wellness & Rehabilitation a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Pinnacle Point Wellness & Rehabilitation as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Missouri average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.67 hours per resident per day at Pinnacle Point Wellness & Rehabilitation, above the Missouri median of 3.37 (US median: 3.72). About 0.12 of those hours are from registered nurses. On weekends it falls to 3.20 hours, 13% below its all-week average. 70.1% of nursing staff left within a year (Missouri median 56.8%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there. 2 administrators left in the past year.
About this nursing home
Paying for care at Pinnacle Point Wellness & Rehabilitation: Medicare and Medicaid
Pinnacle Point Wellness & Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Missouri's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on November 20, 2025 and found 3 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 39 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 39 citations at Pinnacle Point Wellness & Rehabilitation across 8 inspection dates, 7 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on November 20, 2023 (complaint inspection). The most common areas cited were resident rights (12) and quality of life and care (9). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level J, November 20, 2023). 2 citations were under CMS's abuse, neglect and exploitation rules.
June 29, 2026 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 30, 2026 · 1 citation · includes complaint inspection
EHonor the resident's right to choose his or her attending physician.
November 20, 2025 · 3 citations
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EEnsure that residents are fully informed and understand their health status, care and treatments.
DProvide and implement an infection prevention and control program.
April 10, 2025 · 12 citations
ENotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
EThe resident has the right to receive notices in a format and a language he or she understands.
EImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
October 15, 2024 · 17 citations
EReasonably accommodate the needs and preferences of each resident.
EGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
EDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
EAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide enough food/fluids to maintain a resident's health.
ETry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
EEnsure medication error rates are not 5 percent or greater.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAssist a resident in gaining access to vision and hearing services.
DEnsure that residents are free from significant medication errors.
April 19, 2024 · 1 citation · includes complaint inspection
EEnsure medication error rates are not 5 percent or greater.
February 29, 2024 · 1 citation · includes complaint inspection
FEmploy staff that are licensed, certified, or registered in accordance with state laws.
November 20, 2023 · 3 citations, includes immediate jeopardy · includes complaint inspection
JProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
Questions to ask on a tour of Pinnacle Point Wellness & Rehabilitation
- Inspectors cited the home at the immediate-jeopardy level on November 20, 2023 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on October 15, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 70.1% a year. How many of the staff come from agencies?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $52,878 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 19, 2024 | Payment Denial | 13 days of payments denied |
| Nov 20, 2023 | Fine | $52,878 |
| Nov 20, 2023 | Payment Denial | 62 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 3/5 | 1/5 | 3/5 |
| August 2026 | 3/5 | 3/5 | 2/5 | 3/5 |
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Location
Hospitals near Pinnacle Point Wellness & Rehabilitation
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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4.0 mi
Nkc Health North Kansas CityEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 0m for patients treated and sent home
- 6.6 mi
-
6.6 mi
Truman Medical Center Hospital Hill Kansas CityEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 44m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Pinnacle Point Wellness & Rehabilitation › All nursing homes in Riverside ›
Compare Pinnacle Point Wellness & Rehabilitation with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Pleasant Valley Manor Care Center · Liberty · 5 stars · 8.1 mi
- Linden Woods Village · Gladstone · 4 stars · 5.2 mi
- Ignite Medical Resort Kansas City · Kansas City · 3 stars · 5.1 mi
- Tiffany Springs Rehabilitation & Health Care Center · Kansas City · 3 stars · 6.0 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.