All states › Montana › Columbia Falls › Montana Veterans Home N H
400 Veterans Dr Columbia Falls, MT 59912 · Flathead County
CMS certification number 275100 · See this home on Medicare Care Compare
Is Montana Veterans Home N H a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Montana Veterans Home N H as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Montana average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 5.75 hours per resident per day at Montana Veterans Home N H, above the Montana median of 3.77 (US median: 3.72). About 1.43 of those hours are from registered nurses. On weekends it falls to 5.16 hours, 10% below its all-week average. 40% of nursing staff left within a year (Montana median 55.5%). That is lower than most homes in Montana, a sign of a steadier team.
About this nursing home
Paying for care at Montana Veterans Home N H: Medicare and Medicaid
Montana Veterans Home N H is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Montana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 18, 2024 and found 1 deficiency, plus 1 from complaint inspections in the same period. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 16 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 16 citations at Montana Veterans Home N H across 5 inspection dates, 4 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on August 19, 2025 (complaint inspection). The most common areas cited were freedom from abuse, neglect, and exploitation (7) and resident assessment and care planning (3). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level K, August 19, 2025). 7 citations were under CMS's abuse, neglect and exploitation rules.
August 13, 2026 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
August 19, 2025 · 3 citations, includes immediate jeopardy · includes complaint inspection
KProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
ERespond appropriately to all alleged violations.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
July 18, 2024 · 1 citation
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
June 22, 2023 · 5 citations
FEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure services provided by the nursing facility meet professional standards of quality.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care or services that was trauma informed and/or culturally competent.
July 7, 2022 · 6 citations
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DKeep residents' personal and medical records private and confidential.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide safe and appropriate respiratory care for a resident when needed.
Questions to ask on a tour of Montana Veterans Home N H
- Inspectors cited the home at the immediate-jeopardy level on August 19, 2025 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 13, 2026. How are staff trained, and how are concerns reported?
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $92,456 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 19, 2025 | Fine | $92,456 |
| Aug 19, 2025 | Payment Denial | 5 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 5/5 | 3/5 |
| August 2026 | 3/5 | 2/5 | 5/5 | 3/5 |
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Location
Hospitals near Montana Veterans Home N H
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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6.5 mi
Logan Health - Whitefish WhitefishEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 15m for patients treated and sent home
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12.1 mi
Logan Health Medical Center KalispellEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 34m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.