All states › Montana › Missoula › Riverside Health & Rehabilitation
1301 E Broadway Missoula, MT 59802 · Missoula County
All 3 nursing homes in Missoula, MT (3 take Medicaid)
CMS certification number 275126 · See this home on Medicare Care Compare
Is Riverside Health & Rehabilitation a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Riverside Health & Rehabilitation as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Montana average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.18 hours per resident per day at Riverside Health & Rehabilitation, above the Montana median of 3.77 (US median: 3.72). About 0.90 of those hours are from registered nurses. On weekends it falls to 3.75 hours, 10% below its all-week average. 62.1% of nursing staff left within a year (Montana median 55.5%).
About this nursing home
Paying for care at Riverside Health & Rehabilitation: Medicare and Medicaid
Riverside Health & Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Montana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 15, 2026 and found 6 deficiencies, plus 5 from complaint inspections in the same period. In total, inspectors issued 32 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 32 citations at Riverside Health & Rehabilitation across 5 inspection dates, 8 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on January 15, 2026. The most common areas cited were quality of life and care (7) and resident rights (6). The most serious was cited under the CMS rule to "provide safe, appropriate pain management for a resident who requires such services" (tag F0697, level G, January 15, 2026). 3 citations were under CMS's abuse, neglect and exploitation rules.
June 17, 2026 · 4 citations · includes complaint inspection
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DRespond appropriately to all alleged violations.
January 15, 2026 · 7 citations, includes actual harm · includes complaint inspection
GProvide safe, appropriate pain management for a resident who requires such services.
FEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
FEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide safe and appropriate respiratory care for a resident when needed.
March 25, 2025 · 2 citations · includes complaint inspection
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
November 7, 2024 · 13 citations · includes complaint inspection
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
EProvide or obtain dental services for each resident.
EMake sure that a working call system is available in each resident's bathroom and bathing area.
DReasonably accommodate the needs and preferences of each resident.
DEnsure each resident receives an accurate assessment.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DAssist a resident in gaining access to vision and hearing services.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide special eating equipment and utensils for residents who need them and appropriate assistance.
BHonor the resident's right to manage his or her financial affairs.
November 20, 2023 · 6 citations
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProvide and implement an infection prevention and control program.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
Questions to ask on a tour of Riverside Health & Rehabilitation
- Inspectors cited the home at the actual-harm level on January 15, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 17, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $35,139 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 15, 2026 | Fine | $35,139 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 4/5 | 4/5 |
| August 2026 | 3/5 | 3/5 | 4/5 | 4/5 |
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Location
Hospitals near Riverside Health & Rehabilitation
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.6 mi
St Patrick Hospital and Health Sciences Center MissoulaEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 43m for patients treated and sent home
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3.9 mi
Community Medical Center INC MissoulaEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 18m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Riverside Health & Rehabilitation › All nursing homes in Missoula ›
Compare Riverside Health & Rehabilitation with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Missoula Health & Rehabilitation Center · Missoula · 4 stars · 2.0 mi
- Village Health & Rehabilitation · Missoula · 4 stars · 3.5 mi
Other The Goodman Group nursing homes in Montana
- Village Health & Rehabilitation · Missoula · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 8 The Goodman Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.