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Polson Health & Rehabilitation Center

All states › Montana › Polson › Polson Health & Rehabilitation Center

9 14th Ave W Polson, MT 59860 · Lake County

(406) 883-4378

Accepts Medicare Accepts Medicaid 70 certified beds For profit

CMS certification number 275049 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Polson Health & Rehabilitation Center a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Polson Health & Rehabilitation Center as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Montana average of 3.0. Inspectors issued 15 citations in the last three years. CMS imposed 1 penalty, including $17,404 in fines, in that time. For short-term rehab patients CMS rates quality 1 out of 5; for long-term residents, 2 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Staffing

Nursing staff spend about 2.96 hours per resident per day at Polson Health & Rehabilitation Center, below the Montana median of 3.77 (US median: 3.72). About 1.10 of those hours are from registered nurses. On weekends it falls to 2.56 hours, 14% below its all-week average. 55.3% of nursing staff left within a year (Montana median 55.5%).

Nursing care per resident per day 2.96 hours
Below the Montana median of 3.77 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.10 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 2.56 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 55.3% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 33.3% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds70
Residents per day 52 About 75% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceDecember 1979
Part of a chainEvergreen Healthcare Group
Legal business namePOLSON SNF OPERATIONS LLC

Paying for care at Polson Health & Rehabilitation Center: Medicare and Medicaid

Polson Health & Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Montana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on November 17, 2025 and found 1 deficiency, plus 2 from complaint inspections in the same period. In total, inspectors issued 15 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 15 citations at Polson Health & Rehabilitation Center across 5 inspection dates, 5 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on September 12, 2024. The most common areas cited were quality of life and care (4) and freedom from abuse, neglect, and exploitation (3). The most serious was cited under the CMS rule to "provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder" (tag F0742, level G, September 12, 2024). 3 citations were under CMS's abuse, neglect and exploitation rules.

November 17, 2025 · 3 citations · includes complaint inspection

EProtect each resident from the wrongful use of the resident's belongings or money.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 · Complaint inspection · Past Non-Compliance (Sep 21, 2025)

ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Past Non-Compliance (Sep 21, 2025)

DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0580 · Deficient, Provider has date of correction (Nov 19, 2025)

September 12, 2024 · 7 citations, includes actual harm

GProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Actual harm · Quality of Life and Care Deficiencies · Tag F0742 · Deficient, Provider has date of correction (Oct 14, 2024)

EHonor each resident's preferences, choices, values and beliefs.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0675 · Deficient, Provider has date of correction (Oct 14, 2024)

DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0578 · Deficient, Provider has date of correction (Oct 14, 2024)

DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0657 · Deficient, Provider has date of correction (Oct 14, 2024)

DProvide enough food/fluids to maintain a resident's health.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0692 · Deficient, Provider has date of correction (Oct 14, 2024)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Oct 14, 2024)

CPost nurse staffing information every day.

Potential for minimal harm · Nursing and Physician Services Deficiencies · Tag F0732 · Deficient, Provider has date of correction (Oct 14, 2024)

May 20, 2024 · 2 citations · includes complaint inspection

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Complaint inspection · Deficient, Provider has date of correction (Jun 20, 2024)

ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Deficient, Provider has date of correction (Jun 20, 2024)

November 6, 2023 · 1 citation · includes complaint inspection

ECreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0655 · Complaint inspection · Deficient, Provider has date of correction (Dec 6, 2023)

August 30, 2023 · 2 citations

DAllow residents to self-administer drugs if determined clinically appropriate.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0554 · Deficient, Provider has date of correction (Sep 29, 2023)

DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0758 · Deficient, Provider has date of correction (Sep 29, 2023)

Questions to ask on a tour of Polson Health & Rehabilitation Center

  1. Inspectors cited the home at the actual-harm level on September 12, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on November 17, 2025. How are staff trained, and how are concerns reported?
  3. CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $17,404 in fines.

DateTypeAmount or length
Sep 12, 2024 Fine $17,404

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 3/5 2/5
August 2026 4/5 4/5 4/5 3/5
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Location

Hospitals near Polson Health & Rehabilitation Center

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

St Luke Community Nursing Home Ronan · 9.8 mi away ★★★★★ Inspection 5/5 · Staffing 5/5 75 beds · Medicaid
Hot Springs Health & Rehabilitation Center Hot Springs · 24.7 mi away ★★★★☆ Inspection 4/5 · Staffing 3/5 40 beds · Medicaid
Lakeview Rehabilitation and Nursing Bigfork · 26.8 mi away Not rated Inspection — · Staffing — Medicaid
Clark Fork Valley Nursing Home Plains · 37.1 mi away ★★★☆☆ Inspection 4/5 · Staffing 1/5 28 beds · Medicaid
Immanuel Skilled Care Center Kalispell · 37.3 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 155 beds · Medicaid

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Other Evergreen Healthcare Group nursing homes in Montana

Affiliation comes from CMS's affiliated-entity data, October 2026. All 43 Evergreen Healthcare Group nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/montana/polson/polson-health-and-rehabilitation-center/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.