All states › Nevada › Carson City › Northstar Post Acute
2898 Highway 50 East Carson City, NV 89701 · Carson City County
All 4 nursing homes in Carson City, NV (4 take Medicaid)
CMS certification number 295023 · See this home on Medicare Care Compare
Is Northstar Post Acute a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Northstar Post Acute as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Nevada average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.10 hours per resident per day at Northstar Post Acute, below the Nevada median of 3.94 (US median: 3.72). About 0.38 of those hours are from registered nurses. On weekends it falls to 2.65 hours, 14% below its all-week average. 56.3% of nursing staff left within a year (Nevada median 43%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there. 2 administrators left in the past year.
About this nursing home
Paying for care at Northstar Post Acute: Medicare and Medicaid
Northstar Post Acute is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Nevada's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 2, 2026 and found 26 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 77 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 77 citations at Northstar Post Acute across 5 inspection dates, 7 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on February 20, 2024. The most common areas cited were administration (14) and resident rights (12). The most serious was cited under the CMS rule to "provide safe, appropriate pain management for a resident who requires such services" (tag F0697, level G, February 20, 2024). 10 citations were under CMS's abuse, neglect and exploitation rules.
February 2, 2026 · 30 citations · includes complaint inspection
FAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
FDevelop and implement policies and procedures for flu and pneumonia vaccinations.
EEnsure that the resident and his/her doctor meet face-to-face at all required visits.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EEnsure medication error rates are not 5 percent or greater.
EHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
EGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHave a plan that describes the process for conducting QAPI and QAA activities.
DProvide and implement an infection prevention and control program.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
DDevelop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
DEnsure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
DConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
DInclude as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
DProvide training in compliance and ethics.
DProvide behavior health training consistent with the requirements and as determined by a facility assessment.
CPost nurse staffing information every day.
December 19, 2024 · 7 citations
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure medication error rates are not 5 percent or greater.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
DGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
CPost nurse staffing information every day.
August 9, 2024 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
February 20, 2024 · 38 citations, includes actual harm · includes complaint inspection
GProvide safe, appropriate pain management for a resident who requires such services.
FDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
FDevelop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
EKeep residents' personal and medical records private and confidential.
EConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
DTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure medication error rates are not 5 percent or greater.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
DProvide and implement an infection prevention and control program.
DImplement a program that monitors antibiotic use.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DEnsure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
DGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
DInclude as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
DProvide training in compliance and ethics.
DProvide behavior health training consistent with the requirements and as determined by a facility assessment.
CHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
October 16, 2023 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Questions to ask on a tour of Northstar Post Acute
- Inspectors cited the home at the actual-harm level on February 20, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on February 2, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 56.3% a year. How many of the staff come from agencies?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $70,296 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Feb 20, 2024 | Fine | $70,296 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 3/5 |
| August 2026 | 1/5 | 1/5 | 1/5 | 3/5 |
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Location
Hospitals near Northstar Post Acute
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.0 mi
Carson Tahoe Regional Medical Center Carson CityEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 47m for patients treated and sent home
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12.6 mi
Incline Village Community Hospital Incline VillageEmergency roomMedian ER visit 1h 25m for patients treated and sent home
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17.8 mi
Carson Valley Medical Center GardnervilleEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 23m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Northstar Post Acute › All nursing homes in Carson City ›
Compare Northstar Post Acute with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Sierra Basin Post Acute · Carson City · 4 stars · 1.7 mi
Other PACS Group nursing homes in Nevada
- Skye Canyon Post Acute · Las Vegas · 5 stars
- Sage Creek Post-Acute · Las Vegas · 5 stars
- Trellis Centennial · Las Vegas · 5 stars
- Canyon Vista Post Acute · Las Vegas · 4 stars
- Trellis Paradise · Las Vegas · 4 stars
- Silver Ridge Healthcare Center · Las Vegas · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 277 PACS Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.