All states › New Jersey › Maple Shade › The Palace Rehabilitation and Care Center
315 West Mill Road Maple Shade, NJ 08052 · Burlington County
CMS certification number 315263 · See this home on Medicare Care Compare
Is The Palace Rehabilitation and Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Palace Rehabilitation and Care Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the New Jersey average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.36 hours per resident per day at The Palace Rehabilitation and Care Center, below the New Jersey median of 3.67 (US median: 3.72). About 0.40 of those hours are from registered nurses. On weekends it falls to 2.88 hours, 14% below its all-week average. 37% of nursing staff left within a year (New Jersey median 38.1%).
About this nursing home
Paying for care at The Palace Rehabilitation and Care Center: Medicare and Medicaid
The Palace Rehabilitation and Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Jersey's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 24, 2026 and found 15 deficiencies. In total, inspectors issued 49 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 49 citations at The Palace Rehabilitation and Care Center across 4 inspection dates, 5 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 31, 2025 (complaint inspection). The most common areas cited were nutrition and dietary (9) and quality of life and care (8). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, March 31, 2025). 5 citations were under CMS's abuse, neglect and exploitation rules.
February 24, 2026 · 15 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FDispose of garbage and refuse properly.
FAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
DNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
DAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DEnsure each resident receives an accurate assessment.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DPost nurse staffing information every day.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
DEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
DProvide and implement an infection prevention and control program.
March 31, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 29, 2024 · 10 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
ERespond appropriately to all alleged violations.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
June 5, 2023 · 23 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
GProvide enough food/fluids to maintain a resident's health.
FHonor the resident's right to organize and participate in resident/family groups in the facility.
FHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FDispose of garbage and refuse properly.
FAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
FSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
FProvide and implement an infection prevention and control program.
FMake sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EAssist a resident in gaining access to vision and hearing services.
EProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DPut firmly secured handrails on each side of hallways.
Questions to ask on a tour of The Palace Rehabilitation and Care Center
- Inspectors cited the home at the immediate-jeopardy level on March 31, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on February 24, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $6,143 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 31, 2025 | Fine | $6,143 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 4/5 | 4/5 |
| August 2026 | 1/5 | 1/5 | 4/5 | 1/5 |
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Location
Hospitals near The Palace Rehabilitation and Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.3 mi
Jefferson Stratford Hospital Cherry HillEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 35m for patients treated and sent home
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5.1 mi
Our Lady of Lourdes Medical Center CamdenEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 48m for patients treated and sent home
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6.1 mi
Virtua West Jersey Hospital VoorheesEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 25m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Palace Rehabilitation and Care Center › All nursing homes in Maple Shade ›
Compare The Palace Rehabilitation and Care Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Willowbrooke Court Skilled Care at Evergreens · Moorestown · 5 stars · 4.1 mi
- United Methodist Communities at Collingswood · Collingswood · 5 stars · 4.3 mi
- Wiley Mission · Marlton · 5 stars · 6.1 mi
- Majestic Center for Rehab & Sub-Acute Care · Camden · 5 stars · 6.1 mi
Other The Rosenberg Family nursing homes in New Jersey
- Majestic Center for Rehab & Sub-Acute Care · Camden · 5 stars
- Country Arch Care Center · Pittstown · 5 stars
- Rose Mountain Care Center · New Brunswick · 4 stars
- Runnells Center for Rehabilitation & Healthcare · Berkeley Heights · 3 stars
- Shore Pointe Care Center · Eatontown · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 16 The Rosenberg Family nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.