All states › New Jersey › Parsippany › Troy Hills Center
200 Reynolds Ave Parsippany, NJ 07054 · Morris County
CMS certification number 315138 · See this home on Medicare Care Compare
Is Troy Hills Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Troy Hills Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the New Jersey average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.06 hours per resident per day at Troy Hills Center, below the New Jersey median of 3.67 (US median: 3.72). About 0.77 of those hours are from registered nurses. On weekends it falls to 2.59 hours, 15% below its all-week average. Ask how weekends are staffed. 42.4% of nursing staff left within a year (New Jersey median 38.1%). 3 administrators left in the past year.
About this nursing home
Paying for care at Troy Hills Center: Medicare and Medicaid
Troy Hills Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Jersey's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 9, 2026 and found 12 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 50 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 50 citations at Troy Hills Center across 3 inspection dates, 5 of them from complaint investigations. 3 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on February 27, 2023. The most common areas cited were quality of life and care (9) and infection control (7). The most serious was cited under the CMS rule to "administer the facility in a manner that enables it to use its resources effectively and efficiently" (tag F0835, level L, February 27, 2023). 3 citations were under CMS's abuse, neglect and exploitation rules.
April 9, 2026 · 15 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DReasonably accommodate the needs and preferences of each resident.
DAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure medication error rates are not 5 percent or greater.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
DProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
November 25, 2024 · 20 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
EEnsure each resident receives an accurate assessment.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DReasonably accommodate the needs and preferences of each resident.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DPost nurse staffing information every day.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DProvide and implement an infection prevention and control program.
February 27, 2023 · 15 citations, includes immediate jeopardy
LAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
LProvide and implement an infection prevention and control program.
KPerform COVID19 testing on residents and staff.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
FObserve each nurse aide's job performance and give regular training.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FImplement a program that monitors antibiotic use.
FDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EEnsure services provided by the nursing facility meet professional standards of quality.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DRespond appropriately to all alleged violations.
DProvide safe and appropriate respiratory care for a resident when needed.
Questions to ask on a tour of Troy Hills Center
- Inspectors cited the home at the immediate-jeopardy level on February 27, 2023 under the rule on administration. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on November 25, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 15% below the all-week average. Who is on duty on Saturday nights?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 2/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 3/5 | 5/5 |
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Location
Hospitals near Troy Hills Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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4.7 mi
Saint Clare's Hospital DenvilleEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 46m for patients treated and sent home
-
5.1 mi
Morristown Memorial Hospital MorristownEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 10m for patients treated and sent home
- 5.6 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Compare Troy Hills Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Livia Health and Senior Living · East Hanover · 5 stars · 2.4 mi
- Florham Park Rehabilitation and Healthcare Center · Florham Park · 5 stars · 4.7 mi
- Cheshire Home · Florham Park · 5 stars · 5.0 mi
- Lutheran Social Ministries Cranes Mill · West Caldwell · 5 stars · 5.3 mi
Other Genesis Healthcare nursing homes in New Jersey
- Southern Ocean Center · Manahawkin · 4 stars
- North Cape Center · North Cape May · 4 stars
- Maple Glen Center · Fairlawn · 4 stars
- Jersey Shore Center · Eatontown · 4 stars
- Cranbury Center · Monroe Township · 3 stars
- Arbor Glen Center · Cedar Grove · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 183 Genesis Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.