All states › New Mexico › Las Vegas › The NM Behavioral Health Institute at Las Vegas
3695 Hot Springs Boulevard Las Vegas, NM 87701 · San Miguel County
All 2 nursing homes in Las Vegas, NM (2 take Medicaid)
CMS certification number 325104 · See this home on Medicare Care Compare
Is The NM Behavioral Health Institute at Las Vegas a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The NM Behavioral Health Institute at Las Vegas as of October 2026.
CMS rates it 5 out of 5 stars overall, above the New Mexico average of 2.9.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.54 hours per resident per day at The NM Behavioral Health Institute at Las Vegas, above the New Mexico median of 3.44 (US median: 3.72). About 0.63 of those hours are from registered nurses. On weekends it falls to 4.01 hours, 12% below its all-week average. 32.1% of nursing staff left within a year (New Mexico median 54.5%). That is lower than most homes in New Mexico, a sign of a steadier team.
About this nursing home
Paying for care at The NM Behavioral Health Institute at Las Vegas: Medicare and Medicaid
The NM Behavioral Health Institute at Las Vegas is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Mexico's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on December 12, 2025 and found 13 deficiencies. In total, inspectors issued 26 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 26 citations at The NM Behavioral Health Institute at Las Vegas across 3 inspection dates. 1 was at the actual-harm level (G–I), most recently on August 23, 2024. The most common areas cited were quality of life and care (6) and resident assessment and care planning (6). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, August 23, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.
December 12, 2025 · 13 citations
FEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
FAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EObserve each nurse aide's job performance and give regular training.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure services provided by the nursing facility meet professional standards of quality.
DAssist a resident in gaining access to vision and hearing services.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 23, 2024 · 9 citations, includes actual harm
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
EProvide or get specialized rehabilitative services as required for a resident.
EEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
July 21, 2023 · 4 citations
EProvide safe and appropriate respiratory care for a resident when needed.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that residents are free from significant medication errors.
BProvide and implement an infection prevention and control program.
Questions to ask on a tour of The NM Behavioral Health Institute at Las Vegas
- Inspectors cited the home at the actual-harm level on August 23, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 23, 2024. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $18,353 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 23, 2024 | Fine | $18,353 |
| Aug 23, 2024 | Payment Denial | 9 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 5/5 | 4/5 |
| August 2026 | 5/5 | 4/5 | 5/5 | 3/5 |
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Location
Hospitals near The NM Behavioral Health Institute at Las Vegas
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 0.3 mi
- 2.1 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.