All states › North Carolina › Chapel Hill › Signature Healthcare of Chapel Hill
1602 E Franklin Street Chapel Hill, NC 27514 · Orange County
All 4 nursing homes in Chapel Hill, NC (2 take Medicaid)
CMS certification number 345225 · See this home on Medicare Care Compare
Is Signature Healthcare of Chapel Hill a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Signature Healthcare of Chapel Hill as of October 2026.
CMS rates it 1 out of 5 stars overall, below the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.58 hours per resident per day at Signature Healthcare of Chapel Hill, about the same as the North Carolina median of 3.57 (US median: 3.72). About 0.77 of those hours are from registered nurses. On weekends it falls to 3.08 hours, 14% below its all-week average. 54.4% of nursing staff left within a year (North Carolina median 48.5%). 3 administrators left in the past year.
About this nursing home
Paying for care at Signature Healthcare of Chapel Hill: Medicare and Medicaid
Signature Healthcare of Chapel Hill is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 21, 2026 and found 17 deficiencies, plus 8 from complaint inspections in the same period. In total, inspectors issued 41 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 41 citations at Signature Healthcare of Chapel Hill across 4 inspection dates, 17 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on August 21, 2026. The most common areas cited were resident rights (13) and quality of life and care (8). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, August 21, 2026). 3 citations were under CMS's abuse, neglect and exploitation rules.
August 21, 2026 · 25 citations · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EEnsure that residents are fully informed and understand their health status, care and treatments.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DEnsure each resident receives an accurate assessment.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DKeep all essential equipment working safely.
June 19, 2025 · 4 citations · includes complaint inspection
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
BSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
April 11, 2024 · 7 citations · includes complaint inspection
EEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DAllow residents to self-administer drugs if determined clinically appropriate.
DHonor the resident's right to manage his or her financial affairs.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DProvide appropriate foot care.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
November 3, 2023 · 5 citations · includes complaint inspection
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DAllow residents to self-administer drugs if determined clinically appropriate.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Questions to ask on a tour of Signature Healthcare of Chapel Hill
- Inspectors cited the home at the actual-harm level on August 21, 2026 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 21, 2026. How are staff trained, and how are concerns reported?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 3/5 |
| August 2026 | 3/5 | 3/5 | 3/5 | 2/5 |
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Location
Hospitals near Signature Healthcare of Chapel Hill
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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2.3 mi
UNC Hospitals Chapel HillEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 28m for patients treated and sent home
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6.0 mi
Duke University Hospital DurhamEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 5h 17m for patients treated and sent home
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7.4 mi
Durham VA Medical Center DurhamEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 0m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Signature Healthcare of Chapel Hill › All nursing homes in Chapel Hill ›
Compare Signature Healthcare of Chapel Hill with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Parkview Health and Rehabilitation Center · Chapel Hill · 5 stars · 1.4 mi
- The Cedars of Chapel Hill · Chapel Hill · 5 stars · 2.1 mi
- Carol Woods · Chapel Hill · 5 stars · 2.2 mi
- Hillcrest Convalescent Center · Durham · 5 stars · 8.0 mi
Other Signature Healthcare nursing homes in North Carolina
- Signature Healthcare of Kinston · Kinston · 3 stars
- Signature Healthcare of Roanoke Rapids · Roanoke Rapids · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 67 Signature Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.