All states › North Carolina › Granite Falls › Hickory Falls Health and Rehabilitation
100 Sunset Street Granite Falls, NC 28630 · Caldwell County
CMS certification number 345246 · See this home on Medicare Care Compare
Is Hickory Falls Health and Rehabilitation a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Hickory Falls Health and Rehabilitation as of October 2026.
CMS rates it 4 out of 5 stars overall, above the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.69 hours per resident per day at Hickory Falls Health and Rehabilitation, above the North Carolina median of 3.57 (US median: 3.72). About 0.39 of those hours are from registered nurses. On weekends it falls to 3.19 hours, 13% below its all-week average. 25.7% of nursing staff left within a year (North Carolina median 48.5%). That is lower than most homes in North Carolina, a sign of a steadier team. 2 administrators left in the past year.
About this nursing home
Paying for care at Hickory Falls Health and Rehabilitation: Medicare and Medicaid
Hickory Falls Health and Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 10, 2026 and found 0 deficiencies. In total, inspectors issued 3 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 3 citations at Hickory Falls Health and Rehabilitation across 2 inspection dates, 1 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 31, 2024 (complaint inspection). The most common areas cited were freedom from abuse, neglect, and exploitation (1) and infection control (1). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level J, May 31, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
May 21, 2025 · 2 citations
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
May 31, 2024 · 1 citation, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Questions to ask on a tour of Hickory Falls Health and Rehabilitation
- Inspectors cited the home at the immediate-jeopardy level on May 31, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on May 31, 2024. How are staff trained, and how are concerns reported?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $51,188 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 31, 2024 | Fine | $51,188 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 3/5 | 4/5 |
| August 2026 | 4/5 | 4/5 | 3/5 | 3/5 |
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Location
Hospitals near Hickory Falls Health and Rehabilitation
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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7.6 mi
Frye Regional Medical Center HickoryEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 54m for patients treated and sent home
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9.1 mi
Caldwell Memorial Hospital LenoirEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 25m for patients treated and sent home
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11.7 mi
Catawba Valley Medical Center HickoryEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 48m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Hickory Falls Health and Rehabilitation › All nursing homes in Granite Falls ›
Compare Hickory Falls Health and Rehabilitation with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- College Pines Health and Rehabilitation · Connelly Springs · 5 stars · 5.6 mi
- Trinity Village · Hickory · 5 stars · 7.6 mi
Other Sanstone Health & Rehabilitation nursing homes in North Carolina
- Village Green Health and Rehabilitation · Fayetteville · 5 stars
- Carolina Care Health and Rehabilitation · Cherryville · 5 stars
- College Pines Health and Rehabilitation · Connelly Springs · 5 stars
- Camden Health and Rehabilitation · Greensboro · 5 stars
- The Lodge at Mills River · Mills River · 5 stars
- Ashton Health and Rehabilitation · McLeansville · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 18 Sanstone Health & Rehabilitation nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.